Get Ready To Upgrade
To get started using the ConnectCenter portal for checking eligibility or claim status To access the old portal, please enter your Username and Password. To get payment information about claims paid after June 23rd 2021, use the new Provider Payment Portal portal:About ConnectCenter
o | Your new account will be free, just as your current account is free. |
o | You will be able to check eligibility using either the old or new portal during a transition period of at least one month. |
o | After the transition period, you will be required to use the new portal for eligibility and claim status inquiries |
o | If you have already setup your new account, login here: |
Included Plans:
- Aetna Life Insurance Company
- Aetna Health and Life Insurance Company
- Aetna Health Insurance Company
- Allianz Life Insurance Company of New York
- American Continental Insurance Company
- American General Life Insurance Company
- Combined Insurance Company of America
- Continental Life Insurance Company of Brentwood, Tennessee
- Coventry Health and Life Insurance Company
- First Health Life & Health Insurance Company
- Genworth Life and Annuity Insurance Company
- Genworth Life Insurance Company
- SilverScript Insurance Company
part of the CVS Health® family of companies and Aetna affiliate - Union Fidelity Life Insurance Company
- Virginia Surety Company, Inc.
- Washington National Insurance Company
Need Help? | |
o | Connect Center Customer Support: Call (800) 527-8133 for questions about: |
Call (888) 686-3260 for questions about: - Remits - Explanation of Payment
Life Insurance for Members
Future financial security for your loved ones. Resources for you today.
Coverage is available through employer-provided plans only. Not available for individual sale.
No one can replace you. But life insurance coverage can give your family the security they need when you're gone. It can help pay for:
- Funeral costs
- Daily expenses
- College tuition
Our plans also offer features that can help you today.
Your employer may offer Aetna life insurance plans. This is called group term insurance or group coverage. These plans provide coverage for you, your spouse or partner and your dependent children.
Coverage for members
If you die or have a serious injury, our life and accidental death and personal loss coverages pay cash to your loved ones.
Coverage for loved ones
What if your spouse or partner or child dies or is badly injured? This can mean financial hardship for you and your family.These plans can help.
More than just a quick claim payout
Even while you are living, our life insurance plans are looking out for you. For example:
- If you become terminally ill or suffer from a sever medical condition, you can ask for us to pay a portion of your death benefit in advance. This is called an Accelerated Death Benefit
- If you become permanently and totally disabled, your coverage may be extended. And your premium payments will be waived.
- If you leave your employer or if your coverage is reduced, you can keep your life insurance coverage by converting the lost coverage to an individual whole life policy.
- Your plan may offer what we call a portability feature. This lets you take your coverage with you if you leave the company or you retire.
We make it easy to file a life insurance claim
In most states, your beneficiary- the person you choose to receive the cash payment after your death- can call us to file a claim. Or call us to find out the status of a claim at 1-800-523-5065, Monday through Friday, 8 a.m. to 7 p.m. ET.
Your beneficiaries may also ask your employer to file the claim for them.
We will need:
- A certified copy of your death certificate
- Eligibility information and signed beneficiary records from your employer.
- Police or fire reports from the investigating agency if your death is caused by an accident.
- Claim form(s)
We usually pay life claims within 10 to 15 business days. Claims when there is an accident can take longer.
Who bought Aetna Life Insurance company?
Type | Subsidiary |
Parent | CVS Health (2018–present) |
Subsidiaries | Coventry Health Care Healthagen Active Health Management Aetna International First Health PPO Network Unite Health Care Ministries |
Website | www.aetna.com |
Footnotes / references |