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We're here to help:Monday to Thursday from 8:30am - 6:00pm, or Friday 8:30am - 5:30pm, except UK bank holidays.
Write to us at:
We're here to helpMonday to Thursday from 8:30am - 6:00pm, or Friday 8.30am - 5:30pm, except UK bank holidays. What happens next?A claims assessor will explain the process and what information we’ll need and guide you through the process. Need help or support?We have a dedicated help and support section for customers and their representatives, which may be of use. Help & support Write to us at:
What happens next?We’re committed to resolving complaints through our own complaints procedures. But if a matter cannot be resolved to your satisfaction, you can refer your complaint to the Financial Ombudsman Service. If you make a complaint, it won’t affect your right to take legal proceedings. *Calls are charged at standard rates from a BT landline but may cost more via mobiles and other networks. Online Dispute ResolutionIf you want to complain about an insurance policy purchased online and you reside outside the UK, Channel Islands, Isle of Man or Gibraltar, you may be able to use the European Commission’s Online Dispute Resolution platform. You can also contact our complaints team. Financial Ombudsman ServiceThe Financial Ombudsman Service helps settle disputes between consumers and financial firms. Their service is independent and does not cost you anything. They can decide if we have acted wrongly and if you have lost out as a result. If this is the case they will tell us how to put things right and whether we have to pay you compensation. If you make a complaint, we will send you a leaflet explaining more about the Financial Ombudsman Service. You can also ask us to send you the leaflet at any other time. Alternatively, you can contact the Financial Ombudsman Service yourself using the following details: Write to us at:
We're here to help:Monday to Thursday from 8:30am - 6:00pm, or Friday 8:30am - 5:30pm, except UK bank holidays.
Why are you getting in touch?Monday to Friday, 9:00am to 5:00pm. Monday to Friday, 9:00am to 5:00pm. We're here to helpMonday to Friday, 9:00am to 5:00pm. Write to us at:
We're here to helpMonday to Friday, 9:00am to 5:00pm. Contacting AIG Customer Service CenterAIG or American International Group is an insurance provider offering health, life, accident and annuity insurance policies. The company website explains the different insurance options for both personal and business accounts. Click here to leave a comment about your customer service experience. Contact Info:Phone Contact NumbersThere are several customer service phone numbers listed for AIG customer service. Below each phone number we’ve listed the customer service hours of operation.
Open from 7 AM to 5 PM (CST) daily.
Open from 7 AM to 6 PM (CST) Monday to Friday.
Open from 8:30 AM to 5 PM (EST) Monday to Friday.
Open from 7 AM to 6 PM (CST) daily.
Open from 7 AM to 6 PM (CST) daily.
Open from 5 AM to 5 PM (PST) Monday to Friday.
Open from 7 AM to 8 PM (CST) Monday to Friday.
Open from 7 AM to 10 PM (EST) Monday to Friday and 7 AM to 3 PM (EST) Saturday.
Open from 9 AM to 5:30 PM (EST) Monday to Friday. Mailing AddressYour letter to AIG can be addressed to the corporate office. The office does not handle claims processing or monetary/financial issues of any kind. For security purposes and your protection, don’t include any personal financial information, including your social security number, in the letter. American International GroupCustomer Relations180 Maiden LnNew York, NY 10038 Official WebsiteThe official site for AIG is located at http://www.aig.com. If you have an AIG account, you should log in before contacting customer service. Some companies offer different contact information from within your account to speed up the customer service response. For social media contact, visit:
There are other social media pages listed on the social news portion of the site located at http://www.aig.com/social-media_3171_442101.html. Customer Service Email
Our ExperienceWhen we contacted the customer service department, we encountered a strong warning regarding the use of the automated system. Unless you or other customers are policy holders of AIG, you could potentially be breaking state of federal laws. Considering we are policyholders, we proceeded. We asked the customer service agent if the company provides payment assistance programs for customers who fall on tough financial times. The agent explained that the customer would contact the customer service department and they could work through the details in order top keep the account current. Due to certain privacy laws, the agent couldn’t disclose an additional details. The agent provides a detailed answer in a professional manner. What was your take the AIG customer support team? Comment below.  Is AIG the same as American General Life Insurance?American General is a subsidiary of American International Group (AIG).
How do I contact American general?Call us toll free: 1-888-978-5371.
How good is American General Life Insurance?AGL received a high number of complaints from customers to regulators. American International Group scored below the industry average for customer satisfaction in J.D. Power's 2021 U.S. Life Insurance Study.
Is American General Life still in business?AIG Life & Retirement is now Corebridge Financial
Corebridge Financial, now a publicly traded company on the New York Stock Exchange, helps people plan, save for and achieve secure financial futures.
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American general life insurance customer service hours
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