Best buy credit card customer phone number

iPhone Screenshots

Simpler
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from anywhere
ATM Finder: Easily locate one of more than 60,000 fee-free ATMs in the U.S.
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily
Smarter
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments, including automatic payments, and transfers.
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Touch ID® or Face ID® for a fast and safe way to access your account
* Features are available today on a limited basis.
**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub.

Table of Contents Show

iPhone Screenshots
What’s New
Ratings and Reviews
DO NOT get this! DO NOT!!!
Fixed Now
Need list of transactions and one bug
App Privacy
Data Linked to You
Information
More By This Developer
You Might Also Like
What is Best Buy credit card phone number?
Does Best Buy have 24 hour customer service?
Can I pay my best buy credit card by phone?
How do I view my Best Buy credit card statement?

What’s New

Oct 26, 2022

Version 9.56.0

Thanks for using the Citi Mobile App! Stay updated with the latest version so you can get the most from Citi Mobile.

Ratings and Reviews

4.9 out of 5

3.1M Ratings

DO NOT get this! DO NOT!!!

We have two accounts and have been with CITI for over 12 years. Every month, we go online and pay both accounts through our separate payment account. Then tried to use this app. Could not link, so we called technical support. Finally got one account activated before leaving on trip. The following day, before departure, we tried to pay both accounts. By setting up the mobile app, both accounts became unlinked, as well as the payment information. After well over an hour online with a rep that could only read from a script (she did not listen to our problem), she said that the account was pending and to try back in 24-48 hrs and enter in the information again. How is that pending as we are redoing the process? So we leave and the day after we get home, we go through the process again. After even more hours on the phone with tech support, then customer service (I was steamed), only to be switched back the tech support (who tried to help but was unsuccessful), we were told that a ticket would be written and we could expect an email to resolve the issue. Every time we were talking with tech support, they could only walk us through the same steps. As a work around, we have had to establish two separate accounts AND now have them sending us two separate paper statements so that they could get paid. Waiting to see the email to see if this is resolved, otherwise, we are canceling our accounts.

Fixed Now

They fixed it, updating to five stars.
---
I've used this app for years and it's done me well but I got a new phone (iPhone SE) a couple weeks and the app is a pain now to use to the point of being totally useless. It no longer offers me the option for a Thumbprint sign in. And if I try to sign in manually via my saved password I get stuck in a loop because it won't fill in both the password and user login. At this point in order to access my account I've just memorized my complicated password. I input both that and my user manually (in the correct order or each time you fill in one the other will get deleted). I've tried restarting and making sure my app is up to date. I've compared the app on my new and old phone and on my old phone there is definitely the Thumbprint option both on the sign in page and under options in the security section. The app on my new phone doesn't show these options. And please, don't even think about using the stupid quick view or snap shot or whatever it's called, it will create even more trouble for you when you try to sign in. I'll update my review when the issue is fixed. When the app was working before it was my favorite cc app.

Need list of transactions and one bug

I went into my citi aadvantage card in which the statement period ended a few days ago. It shows me two entries pending since then, then anything else I want to see, I have to go through multiple steps and jump through hoops to open the statement, find the page and figure out how to read it. This is stupid! Just because the statement period ended doesn't mean I no longer need to reference or see anything from before. I do! So I want that running transaction to not stop. Divide the statement ending with the thick line or something, but don't tuck it away in a statement that takes me 5 steps to get to and find the entries! I didn't think it used to be this way and I feel like it was just changed, although not sure...but either way, please don't make us go looking in the actual statements, keep a running transaction list so it's easy to scroll and look for entries we need to find! I'm so bugged by this!
Also, when I was in the app getting angry and annoyed by this, the feedback thing popped up so I clicked it to leave feedback and it went to a blank page. I waited and waited and nothing. So you have a bug when people want to give you feedback!! It does NOT allow you to leave feedback. Something was wrong. Not happy with what appears to be a change in the app where I can scroll through transactions, regardless of statement or date.

App Privacy

The developer, Citibank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Citibank, N.A.

Size

329.2 MB

Supports

Wallet
Get all of your passes, tickets, cards, and more in one place.
Siri
Get things done within this app using just your voice.

More By This Developer

What is Best Buy credit card phone number?

Our Agents are available 24 hours a day, 7 days a week. Give us a call toll-free at 1-866-501-9356.

Does Best Buy have 24 hour customer service?

Getting Help Is Easy.

Online & Phone. Need something fixed ASAP? Have questions? Agents are available 24/7. ... .

In Store. Bring your product to a Best Buy store and speak with an Agent in person. Make a Reservation. ... .

In Home. We can set up your products, help you use them, and diagnose any issues. Call 1-800-433-5778..

Can I pay my best buy credit card by phone?

By phone. Call 1-888-574-1301. Have your account number and valid check from a U.S. bank ready when you call. There is no fee when you pay through our automated system.

How do I view my Best Buy credit card statement?

Existing Cardholders: Online: Check your balance, view your statements, make a payment and more. Manage your account* By phone: Access your account through our automated voice response system at 1-888-574-1301.

buy credit card customer phone number