Blue cross blue shield centennial customer service number

​​​Are you looking for a Medicaid plan that will help to keep you healthy and happy? The Presbyterian Centennial Care plan can do that. Presbyterian Centennial Care gives you the basic benefits you need, plus extra value-added benefits. It is funded in part under a contract with the State of New Mexico. The plan includes physical health, behavioral health, and long-term care services.

How to Apply?

Why Choose Presbyterian?

We help make it easy to manage your care. Presbyterian Centennial Care is designed to keep you in good health. We can help you if you are healthy or if you have special needs or need complex healthcare services.

Presbyterian Healthcare Services has served New Mexicans for more than 110 years. We have cared for New Mexico's Medicaid members since 1997.

You will get many value-added benefits as well as the standard Centennial Care benefits if you choose Presbyterian. These are:

• Medisafe Medication Reminder - This is a medication reminder that you can download for free to your smartphone. It can help you manage the medications for you and/or several members of your family on one phone. It can also track all the medications for you and your family and tell you when it’s time to get one or more of them refilled. It works with iPhone or those phones with Android.
• Traditional Medicine Value Added Service - We know that Traditional Customs are a vital part of health and wellness to Native American people. We seek to honor and support your culture with the Traditional Medicine Value Added Service. This Value Added Service can help with $300 once per calendar year (January 1 to December 31). This service is only available to Native American Centennial Care members.
• Baby benefit new parent program - Reward Gift cards. Prenatal members participating in PHP Baby Benefits program and qualify for the prenatal visit requirements and Postpartum appointment will receive a SKU-limited gift card to purchase baby related items such as diapers, travel crib, stroller or car seat.
• Baby Bonuses program – Baby Bonuses is a no-cost program that offers rewards for taking your baby to their well-baby checkups. When you complete the steps in the program, you can earn gift card incentives. Presbyterian Baby Bonuses is only available to Presbyterian Centennial Care members.
• Enhanced care coordination specialized services - Additional services for members in care coordination only; must be approved by a care coordinator. These services include caregiver support programs, home monitoring for high-risk members, and individualized services for members who meet criteria.
• School Based Health Clinic (SBHC) - This benefit is to reimburse SBHC for interdisciplinary conferences conducted by the heath care staff of the SBHC. This service is for Centennial Care members and ABP members who are non-dual members.
• School Sports Physicals - A physical exam to allow children 12-18 years old to participate in sporting activities and completion of the needed forms. This is a limited physical exam and is not the same as a routine well-child exam or regular physical.
• Tabtime Vibe Vibrating Pill Time Reminder - If you find it difficult to remember when to take your medication(s) as your doctor prescribed, this modern version of the classic plastic pill case may help. Tabtime is available for less than $20, and it has five compartments with different alarms that vibrate when it’s time to take your medicine.
• Wellness Classes - Wellness classes for adults with a diagnosis of diabetes or members age 5 – 64 diagnosed with Asthma.

Learn More About Centennial Care Medicaid Eligibility and Benefits

Learn More

To Contact Blue Cross Blue Shield:

Member Services

(866) 689-1523

TTY/TDD: 711

Care Coordination
(877) 232-5518

For General Information, please click on the MCO logo above.
To file a grievance or an appeal, with this MCO, click here.

To Contact Presbyterian Health Plan:

Member Services

24 Hours

(505) 923-5200

(888) 977-2333

TTY: (888) 872-7568

Navajo Hotline

In Albuquerque: (505) 923-5157

Outside Albuquerque: (888) 806-8793

For General Information, please click on the MCO logo above.
To file a grievance or an appeal, with this MCO, click here.

To Contact Western Sky Community Care:

Member Services

Monday – Friday, 8:00 a.m. – 5:00 p.m.

(844) 543-8996

TTY: 711

Care Coordination

(844) 543-8996 (ask for “Care Coordination”)

For General Information, please click on the MCO logo above.
To file a grievance or an appeal, with this MCO, click here.

What is the phone number for Blue Cross Blue Shield customer service?

Is Blue Cross Blue Shield of New Mexico Medicaid?

What is New Mexico Centennial Care?