Blue cross blue shield eligibility phone number

Live Chat: Availity Chat with Payer is available during normal business hours. Get answers to your questions about eligibility, benefits, authorizations, claims status and more. Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat.

By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.

Live Chat: Availity Chat with Payer is available during normal business hours. Get answers to your questions about eligibility, benefits, authorizations, claims status and more. Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat.

By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.

Additional Assistance: If you are unable to resolve your concern using live chat or by phone, participating health care professionals ONLY can contact the Provider Experience team. You must include the reference number provided to you during your live chat or phone call in your submission.

Call the toll-free number on the back of your member ID card for BCBS customer service. This is the customer service number for questions about your health insurance coverage, benefits or treatment. Don't have your card? Use the link below to find your local BCBS company's website.

Find My BCBS Company

Federal Employee Program® (FEP) members should visit the FEP website.

SHOP FOR INSURANCE

Prospective customers can call to discuss options to purchase coverage. Or learn more online about coverage for:

• Individuals & Families
• Seniors (Medicare)
• Employers

This number is used solely to receive calls and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially.

Contact us with questions about:

• Provider network inquiries and applications
• Address, phone, fax, and practice changes
• Group additions/deletions
• Credentials
• Provider directory updates
• Provider education
• Contractual obligations
• PPO related requests

Blue Shield of California
       Provider Information & Enrollment
       P.O. Box 629017
       El Dorado Hills, CA 95762

Phone:(800) 258-3091

Fax: (916) 350-8860, Monday - Friday, 6:00 a.m. - 6:30 p.m.

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