Important Information Virtual Assistant is Fidelity’s automated natural language search engine to help you find information on the Fidelity.com site. As with any search engine, we ask that you not input personal or account information. Information that you input is not stored or reviewed for any purpose other than to provide search results. Responses provided by the virtual assistant are to help you navigate Fidelity.com and, as with any Internet search engine, you should review the results carefully. Fidelity does not guarantee accuracy of results or suitability of information provided. Keep in mind that investing involves risk. The value of your investment will fluctuate over time, and you may gain or lose money. Fidelity does not provide legal or tax advice, and the information provided is general in nature and should not be considered legal or tax advice. Consult an attorney, tax professional, or other advisor regarding your specific legal or tax situation. Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917 796549.1.0 Hours of OperationIf a chat service is unavailable, please call 1-800-FIDELITY (343-3548), or try again during the following hours:
For 401(k) or employer sponsored account participantsCall 1-800-835-5097 to speak with a representative on your organization's plan. Return to the previous screenHow do I contact Fidelity QDRO Center?QDRO by Phone
Please call Fidelity at 1-800-835-5095 to request a QDRO procedures kit.
How long does Fidelity take to process a QDRO?Because the content of the QDRO Center has been customized to address each specific plan's QDRO requirements, orders prepared via the QDRO Center are able to be reviewed quickly (typically within 3 to 5 business days), and are typically processed faster than traditionally prepared documents.
How do I contact Fidelity by phone?1 (800) 343-3548Fidelity Investments / Customer servicenull
Does Fidelity charge for a QDRO?But when a third party such as Fidelity Investments or Vanguard Group handles the administrative and record-keeping details of a 401(k) plan, the QDRO fee charged to participants can start around $300, jump quickly to about $700, and stretch to $1,200 and beyond.
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