You’ll never miss a thing thanks to an intuitive design and lightning-fast access to a full array of features from simple deposits to money transfers and online bill payment. The dashboard makes sure you know the numbers that matter, and our most popular services are easy to access so you can keep your money working for you.
It’s like having a bank branch right at your fingertips. First Bank and Trust’s seamless online banking experience makes it easy to keep your life moving with easy access to all your financial needs and resources.
Online Banking Features
- Available 24 hours a day
- View current account balances and transactions
- View images of checks (when available)
- Transfer money between accounts
- Request stop payments ($10 charge for each check/debit)
- Set alerts to send an email when the account balance falls below or goes above a certain amount.
- Set alerts to notify you when a certain transaction clears the account
- On-line Bill Payment (pay your bills online)
To Enroll
1. Complete the registration application and return to First Bank and Trust.
Application
2. Once we receive your completed registration application, our banking team will set up your account.
Once you have been enrolled
1. Go to the login screen
2. Enter the user ID and password you have chosen
3. Click “Login”
With online banking you can access your accounts 24 hours a day. All you need is a computer and internet access. It is the most effective way to take control of your time and money. Both a unique user ID and password are required before any information about your account can be assessed. In addition, all data is automatically encrypted. You can be confident your data is secure.
With funds transfer, you can move money between your accounts 24 hours a day. All transactions include a confirmation number for added assurance. Transactions can also be scheduled to be made automatically.
Telephone Banking (855)225-5816
Telephone Banking – (855)225-5816 is a service provided by First Bank and Trust, that enables our customers to perform over the telephone a range of financial transactions which do not involve cash or financial instruments, without the need to visit the bank or ATM.
Bill Pay
Set up your payee list
- Click add New Payee and complete the on-screen instructions. Here you can pay virtually anyone, from your baby-sitter to your credit card company
Select Dates & Accounts for payment
- Either make a One-Time Payment or Recurring Payments
- Select the Payee
- Pay your bills online
- Free unlimited transactions
- Enter the account, date and amount
- Preview the payment, once you have verified all information is correct
- Send Payment and receive a confirmation number for the transaction
Customer Service
601-664-PLUS (7587)
888-811-PLUS (7587)
CallPlus 24-Hour Banking
601-420-PLUS (7587)
800-811-PLUS (7587)
TTY
601-664-1978
888-226-5758
Web Chat
Click Here to Speak with a Bank Representative
Submit your Question
If you could not find a suitable answer to your question, you can use this form to submit it to us and receive a personalized reply by email.
Your Name:
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Your Question:
Customer Service Center
Telephone: 1-866-792-4357
Hours:
Mon – Fri: 7am – 8pm
Saturday & Sunday: 9am – 4pm
Holidays:
Unless otherwise noted, most holidays: 9am – 4pm
Friday after Thanksgiving: 7am – 8pm
Christmas Eve: 7am – 4pm
Christmas Day: Closed
New Year’s Eve: 7am – 8pm
- General account inquiries about your checking, savings, loans, and CD accounts
- Personal online banking questions
- Bank debit card questions
- Questions regarding Mobile Deposits
Email: (Please do not send account information. Responses may take up to 48 hours.)
24-Hour Telephone Banking
Telephone: 1-888-518-4636
- General account inquiries about your checking, savings, loans and CD accounts
Bill Pay Support
Telephone: 1-855-874-7564 or 1-866-792-4357, options 2-1-2
Hours: Mon – Fri, 7:30 am to 2 am
Assistance with:
- General inquiries about Bill Pay
- Functionality within the Bill Pay website
One Rewards Program
Rewards Customer Service: 1-866-244-8861
- General inquiries about your debit or credit card reward points
- Make a redemption using your reward points
Routing Number
053104568
Business Support
Telephone:
1-866-435-7208
Hours: Mon – Fri, 8 am to 6 pm
Business customers only
Assistance with:
- ACH file submissions
- Domestic and international Wire submissions
- Online banking setup, access or changes for business users
- Desktop Remote Deposit Capture
- Positive Pay
Email: (Please do not send account information. Responses may take up to 48 hours.)
Bankcard Services
Telephone: 1-866-256-2273
Fax: 910-572-9785
- General inquiries about your debit or credit card
- Questions about or help with your First Bank One Rewards account
- Activate your First Bank debit or credit card
Lost or Stolen Debit Cards:
Telephone: 1-800-500-1044 (24-hours)
Lost or Stolen Credit Cards:
Telephone: 1-866-563-1335 (24-hours)
Mail payments to:
PO Box 70222
Philadelphia, PA 19176-0242
Loan Operations
Mail payments
to:
P.O. Box 10209
Greensboro, NC 27404-0209
Mortgage Loans
- General Mortgage Servicing: 1-866-443-3394
- Residential Construction Loan Servicing: 1-866-792-4357