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You can register for a UHCSR MyAccount after your information has been processed and uploaded. At UHCSR.com, click login to My Account.
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Sign up and log in to MyAccount
You may see a screen asking you to confirm if you have any other insurance policies. If you don’t have other insurance, select Certify No Insurance.
Download your insurance ID card
You will see a variety of functions and information after you have successfully logged in. To print or view your insurance ID card, select ID Card.

View your insurance ID card anytime on your phone
With the UHCSR mobile application, you’ll be able to view your insurance ID card anytime on your mobile. The app also provides useful features such as in-network care provider lookup.
Find waiver information on your insurance ID card
When submitting an insurance wavier, fill in the waiver form with the insurance policy and company information on the card.
- Group Number = Policy Number
- Insurance ID Number = SR ID = Member ID = Identification Number (Can be found on your insurance card)
Smoother doctor visits with an insurance card
If you bring your insurance card with you while visiting an in-network doctor or hospital (preferred providers), there is no need to file a claim after your visit. Information on your insurance ID helps preferred providers file claims and send bills.
Request a printed insurance ID card on UHCSR.com
You may request a printed insurance ID card mailed to you on UHCSR.com. Select ID Card > Mail ID Card and confirm your mailing address to receive your card.

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Your member ID card

What you need to know about using your card

When you sign up for health insurance, your health plan will send a member identification (ID) card to you and your covered family members. Your member ID card (or health plan ID card) is proof that you have health insurance. Health care providers use the information from your member ID card to confirm they are part of your plan’s network and to bill your health plan for your care. Some plans have mobile apps that let you share the member ID card on your smartphone or tablet. Keep your member ID card handy when you:

Go to the doctor
Go to the hospital
Have lab work done
Get a prescription filled (if your plan has drug coverage)

Member ID card available on the UnitedHealthcare app

UnitedHealthcare® members with plans through an employer may download the UnitedHealthcare app to view and show their member ID card on their smartphone or tablet.

Request a new member ID card

If your card is damaged, or if you find a mistake on your member ID card, call the number on your card to request a new card. If you have lost your member ID card, contact us.

Examples of information found on member ID cards

Here are some examples of UnitedHealthcare member ID cards. Your member ID card may vary depending on your specific health plan and coverage.

Your member ID number and group number allow healthcare providers to verify your coverage and file claims for health care services. These numbers also help UnitedHealthcare advocates answer questions about your benefits and claims.

Member ID number: A unique member ID number that links to your specific health insurance benefits and coverage.
Group number: This number is unique to your company and is the same for all employees who participate in the insurance plan.
Member/dependents: Your name (if you’re the policyholder) and other family members covered under your health plan.
PCP: Primary Care Provider. Some plans require members to choose a primary care provider (PCP). If required, your PCP will be listed on your member ID card. A PCP is your main point of contact for most health issues or concerns. It can be a licensed physician, nurse practitioner, clinical nurse specialist or physician assistant.
Copay: If your plan has copays, the copay for certain services may be listed on your member ID card. Your copay is the fixed amount you pay for certain covered health care services. It is usually paid when you receive the service.
Your network: Before selecting a primary care provider (PCP), check that they are in your plan network. You can call the service number on your member ID card, or sign in to your health plan account and search the provider directory.
Referrals required: If this appears on your card, check your benefit plan documents to see which services may require a referral (or recommendation) from your PCP for medical care beyond what your PCP can provide.
Pharmacy benefits: If your plan includes pharmacy benefits from OptumRx®, your member ID card lists the numbers your pharmacy will need to verify your insurance coverage when filling prescriptions.

The back of your member ID card includes contact information for providers and pharmacists to submit claims. It also includes the member website and health plan phone number, where you can check benefits, view claims, find a doctor, ask questions and more.

A member ID number and group number allow healthcare providers to verify your coverage and file insurance claims for health care services. It also helps UnitedHealthcare advocates answer questions about benefits and claims.

Member ID number: Each member has a unique member ID number linked to their specific health insurance benefits and coverage.
Group number: This number is the same for everyone who participates in that insurance plan.
Member: Your name
PCP name: Primary Care Provider. Some plans require members to choose a primary care provider (PCP). If required, your PCP will be listed on your member ID card. A PCP is your main point of contact for most health problems or concerns. It can be a licensed physician, nurse practitioner, clinical nurse specialist or physician assistant.
PCP phone number: Phone number for you to easily call your primary care provider.
Copay: If your plan has copays, the copay for certain services may be listed on your member ID card. Your copay is the fixed amount you pay for covered health care services. It is usually paid when you receive the service.
Pharmacy Benefits: If your plan includes prescription drug coverage, your pharmacy will need to see your member ID card to verify your insurance coverage when filling prescriptions.
Medicare limiting charges apply: When doctors don’t accept Medicare but haven’t opted out entirely, the most they can charge is 15% over what Medicare will pay for that service (in addition to out-of-pocket costs). Limiting charges do not apply to medical equipment or supplies.

The back of the member ID card includes the member website and phone numbers to connect with customer service, speak with a nurse and discuss behavioral health. It also includes contact information for providers and pharmacists to submit insurance claims.

A member ID number and group number let healthcare providers verify your coverage and file claims for health care services. It also helps UnitedHealthcare advocates answer your questions if you call about benefits and claims.

Member ID number: Each policy holder has a unique member ID number that links to your specific health insurance benefits and coverage. For some members, a unique State ID may also be present on the member ID card.
Group number: This number is the same for everyone who participates in that insurance plan.
Member: Your name
PCP name: Primary Care Provider. This is your main point of contact for most health problems or concerns. It can be a licensed physician, nurse practitioner, clinical nurse specialist or physician assistant. Not all member ID cards contain this information.
PCP phone number: Phone number for you to easily call your primary care provider.
Pharmacy Benefits: When your plan includes pharmacy benefits, your pharmacy will need to verify your coverage when filling prescriptions.

The back of the member ID card may include phone numbers to connect with customer service, speak with a nurse and find behavioral health support. It also includes contact information for providers and pharmacists to submit claims.

Preventing medical identity theft

Unfortunately, new health care fraud and abuse schemes are constantly occurring. Thankfully, they are also regularly uncovered. You can help protect yourself and your family by staying informed.

Consider these tips to help safeguard your personal information:

Treat your member ID card as you would a credit card
Never provide personal information, such as your member ID number, credit or debit card number (or other personal information) on a phone call you did not initiate
Do not let anyone except your physician’s office or pharmacy handle your member ID card. If anyone else requests your personal information, do not provide it.
Never accept “free” medical equipment or services in exchange for your member ID number
Shred financial documents before discarding
Monitor your financial accounts regularly

What is UnitedHealthcare Group ID?

Member ID number: A unique member ID number that links to your specific health insurance benefits and coverage. Group number: This number is unique to your company and is the same for all employees who participate in the insurance plan.

What is group ID on insurance card?

Group number: Identifies your employer plan. Each employer choses a package for their employees based on price, or types of coverage. This is identified through the group number. If you purchased your insurance through the health exchange you might not have a group number.

Is group number the same as policy number?

Is policy number the same as group number? No, policy number is specifically for your policy, but group number usually refers to your employer or group where you're getting your coverage.

What is the policy number on United Healthcare Card?

Member ID/Policy Number This number is always on the front of the card. If you're the policyholder, the last two digits in your number might be 00, while others on the policy might have numbers ending in 01, 02, etc.