How do i talk to a person at verizon customer service number

Verizon Phone Numbers and Emails

Toll-Free Number:

Customer Service:

  • (888) 262-1999

    National Accessibility

  • (800) 922-0204

    Verizon Wireless

Accesibility:

  • (508) 251-5301

    Videophone

  • (800) 974-6006

    Voice

Verizon Emails:

Accessibility

Fios and Traditional phone

Media

Advertising Inquiries

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Verizon Contact Information

Corporate Office Address:

Verizon Wireless

P.O. Box 291089

Columbia, South Carolina 29229

United States

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Verizon Rating Based on 1.2K Reviews

Rating details

1.7 more details

Product or Service Quality

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Product or Service Quality

Diversity of Products or Services

Exchange, Refund and Cancellation Policy

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Summary of Verizon Customer Service Calls

3.9K TOTAL
CALLS

04:27 AVG CALL
DURATION

6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Verizon Customer Service?

Payments and Charges Question:

  • 5d ago “Billing overcharges”
  • 7d ago “Pay bill”
  • 8d ago “I am in the hospital and can't make a payment”

Staff Question:

  • 13d ago “Service issues”
  • 20d ago “Services”
  • 23d ago “My cell service sucks anymore”

Activation/ Cancellation Question:

  • 17d ago “Cancel service”
  • 1M ago “To cancel my services today”
  • 1M ago “To activate a new phone i bought”

Request for Information Question:

  • 6d ago “To talk to a human being perfibly an associate. But it seems after my being a customer doesnt mean anything wow welcome to phone rescue just kidding but i really have a simple question”
  • 15d ago “Question about an NPI”
  • 27d ago “Confirm my billing address”

Product/ Service Question:

  • 23d ago “My home phone is not working”
  • 25d ago “Channel not work”
  • 1M ago “Phoneisntworkingrigj”

Account Question:

  • 29d ago “Need my account number for Verizon”
  • 1M ago “Can't get into my account”
  • 1M ago “Extension on my account”

Cards Question:

  • 3M ago “Prepaid cards Payment”
  • 4M ago “New sim card and device”
  • 5M ago “I need a transfer pin number no get off there”

Return/ Replace Question:

  • 23d ago “Need my phone replaced”
  • 28d ago “Failure on Verizon's part to send return box for trade in phone.”
  • 4M ago “Return problem”

Shipping and Delivery Question:

  • 1M ago “You have the wrong address for my delivery”
  • 5M ago “I need the tracking number on my order”
  • 11M ago “To get the mailing address to send a device back”

Refund Question:

  • 16d ago “Promised refunds that haven't happened”
  • 8M ago “My refund”
  • 10M ago “Refund”

Employment Question:

  • 3M ago “I want to know my pay off on my phone”
  • 4M ago “Pay off”
  • 1Y ago “Pay off device”

Other Question:

  • 9h ago “I need to get into my old phone number to get access to my Gmail”
  • 2d ago “Talk to someone”
  • 4d ago “Change my plan”

About

Verizon Pros and Cons

Pros: Internet, Good coverage, Customer service, Coverage, Coverage area

Cons: Customer service, Incompetent customer service, Poor service, Bait and switch, Poor service when needed the most

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Summary

Verizon was founded in 1983 as Bell Atlantic Corporation. It got seven Bell Operating Companies from AT&T company after its breakup. Nowadays the company is headquartered in New York, New York. Verizon Communications, Inc. was created in 2000 after the acquisition of GTE be Bell Atlantic, which was one of the largest mergers in the US history. The name of the company is a portmanteau word formed from veritas and horizon. The company specializes in communications services providing Broadband Internet services, Television services, wireless telecommunication services and Local wireline. Company's net income is $6,119 billion. Verizon Communications employs over 239,000 people. The tag line of the company is: "We never stop working for you".

How do i talk to a person at verizon customer service number

Verizon is ranked 329 out of 1606 in Telecommunications category

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How do i talk to a person at verizon customer service number
How do i talk to a person at verizon customer service number

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How do i talk to a person at verizon customer service number

How do i talk to a person at verizon customer service number

How do i talk to a person at verizon customer service number

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How do I speak to a real person from Verizon?

Re: HOW DO I TALK TO A REAL PERSON? To reach an agent more easily during business hours, call customer service at 1-800-922-0204 from a landline or *611 from your phone and select option 4 and say agent.

How do I get a human at Verizon customer service phone number?

You can contact a customer service representative at 1-877-596-7577.