When you’re shipping tons of packages, mistakes are inevitable. Maybe you made a typo when entering your customer’s address; maybe your customer doesn’t live at the location they provided anymore. Whatever the reason, a lot of shippers need to change the shipping address on a USPS label once they’ve sent a package…but unfortunately, this isn’t possible. Show
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You Can’t Change the Shipping Address on a USPS LabelFirst thing first: technically, you can’t change the shipping address on a USPS label. Once you purchase the label, the address information is what it is, and there’s no getting around that. However, if you made a mistake on it, you do have the option to intercept it and reroute it to a new address. How to Intercept and Reroute a Package to a New Address Once You Send a PackageTo begin the package reroute process, visit the package intercept landing page on USPS.com. Then, follow the below steps:
Don’t Try to Write the New Address on the Original LabelHere’s an important tidbit: don’t cross out the shipping address printed on your label and write a new one next to it! This won’t help you at all, and in a lot of cases, USPS will simply return any marked-up packages back to you. USPS gets all of its delivery information from the barcode on the label, and in most cases, carriers don’t even look at the addresses that are printed out on the label in the first place. This is why it’s critical to file a reroute request through the USPS website; doing so changes the address data assigned to the tracking number in the USPS system, which USPS workers will then see when they scan the barcode on the label. The USPS Package Intercept service allows a domestic shipment that hasn't been delivered or released for delivery to be held at a Post Office, as a Hold For Pickup, or sent to a different domestic address. For more information and to use the USPS Package Intercept service,go to the USPS Package Intercept page. Note: You must have a USPS account to use this service. Please do not confuse this with your Stamps.com account. Are you moving or want to rent a post office box? Learn how to change your address to continue receiving mail or reserve a box at your local post office. How to Change Your Address With the Postal ServiceTo let the post office know you are going to change your address permanently or temporarily and want your mail forwarded to your new location, you have two options:
How to Change Your Address With Other Government AgenciesOther federal and state agencies to contact when changing your address include:
Forward or Hold Your MailAre you making a temporary move or heading out of town? The U.S. Postal Service (USPS) can forward your mail to a new address or hold it at your local post office for a limited time. Forward Your MailIf your move is temporary, the USPS can forward your mail from your old address to a new one for 15 days to one year.
Hold Your MailIf you'll be away for three to 30 days, USPS can hold your mail at your local post office until you return. You can typically request this service as early as 30 days in advance or as late as the day before you want the hold to start.
For a permanent move, learn how to change your address with the USPS. File a Complaint with the U.S. Postal ServiceComplaint About Mail ServiceDo you have a complaint, compliment, or suggestion for the U.S. Postal Service (USPS)? Maybe you’re looking for more information about USPS’s services. There are several ways to let them know:
United States Postal Service Office of the Consumer Advocate 475 L’ Enfant Plaza SW Washington, D.C. 20260-0004 Theft, Fraud, or Waste by the USPS or a USPS EmployeeFile a complaint with the USPS Office of the Inspector General (OIG) by:
Mail Fraud or Theft by a Person or CompanyThe U.S. Postal Inspection Service is the federal law enforcement agency that protects the mail system. Contact them to report:
Comment or Complain About a Policy ChangeTo comment or complain about a major policy change, such as postage rates, contact the Postal Regulatory Commission (PRC). You can do so by using their online contact form. Can I change the address of a USPS package after it's been shipped?For a fee, USPS Package Intercept® lets the sender or recipient stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered. Most domestic mailings with a tracking or extra services barcode are eligible for Package Intercept.
How do I change my USPS package with the wrong address?You can utilize a service called USPS Package Intercept, provided that your parcel is eligible for this. It does incur a fee, but it will allow you to reroute your mail to the corrected destination, ensuring that the parcel arrives where it should be, instead of going to the wrong place.
What do I do if I sent a package to the wrong address?Contact the courier company – The first thing you should do is to contact the courier company directly. Courier companies have internal systems that can check the delivery status. After they see who signed for receiving the package, you can ask the company to resend the package to you.
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