Unemployment FAQs
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I can’t find my Social Security card. How do I get a new or replacement card?
If you have lost your Social Security card or changed your name, you may request a duplicate card from the Social Security Administration website.
It may take a week or more to get a replacement Social Security card. You can ask your local SSA office to provide you with a printout of your information that you can provide to us while you wait for the duplicate card to be issued. Your local Social Security office can be found in the U.S. (Federal) Government section of the phone book.
To report a name change, fill out an Application for a Social Security Card (Form SS-5). You can get the form by visiting the website above or any Social Security office, as well as by calling Social Security’s toll-free number (800) 772-1213.
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- Social Security Cards: Documents Required To Obtain A Social Security Number And Card Or A Replacement Card
April 7, 2022 Update: Local Social Security offices are offering more in-person appointments and have resumed in-person service for people without an appointment. It is strongly encouraged to continue to go online, call for help, and schedule appointments in advance.
For more information on “How to Get Help from Social Security, visit the website: //www.ssa.gov/coronavirus/gethelp/
Link to the Social Security Administration website: www.socialsecurity.gov/onlineservices.
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To Obtain a New Social Security Number and Card you will need to provide at least two documents to prove age, identity, and U.S. citizenship or current immigration status.
The new online service allows individuals to get replacement Social Security cards through the Social Security Administration website at: www.socialsecurity.gov/ssnumber
To Obtain a Replacement Card, if lost or stolen, you must prove your identity and U.S. citizenship.
To prove identity: Social Security must see:
- U.S. driver’s license; or
- State-issued non-driver identity card; or
- U.S. passport.
If you do not have these specific documents or cannot get a replacement for them within ten days, Social Security will ask to see other documents, such as:
- Employee ID card;
- School ID card;
- Health insurance card (not a Medicare card);
- U.S. military ID card
- Letter from doctor, with your name, address, social security number and doctors name, address, and signature
To Prove Age: Social Security must see:
- Birth certificate;
If a birth certificate does not exist Social Security may accept: - Religious record made before the age of 5 showing your date of birth
- U.S. hospital record of your date of birth
- U.S. passport
- If you lived outside the U.S.: other records showing long term residence outside the U.S.
To prove U.S. citizenship: Under recent changes in law, only certain documents can be accepted as proof of U.S. citizenship. These include:
- U.S. birth certificate;
- U.S. passport
To prove immigration status: If you are not a U.S. citizen, Social security must see your current U.S. immigration documents. Acceptable documents include:
- I-94 Arrival/Departure Record or admission stamp in the unexpired foreign passport
- I-766 Employment Authorization Document, EAD, work permit
- Form I-551 (Lawful Permanent Resident Card, Machine Readable Immigrant Visa) with your unexpired foreign passport
How to Change a Name on Your Social Security Card: To change your name on your Social Security card, you must also complete Form SS-5. You need to provide recently issued documents that show your legally changed name such as a marriage document, divorce decree, court order for a name change, or certificate of Naturalization showing the new name. The new Social Security card will show your new name, but will have the same number as your old card.
All documents must be either originals or copies certified by the issuing agency. Social Security cannot accept photocopies or notarized copies of documents or receipts showing you have applied for a document.
To Find the Nearest
Social Security Office Look in Connecticut’s Community Resources Database:
Search by Service Name: Social Security Numbers
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SOURCE: U.S. Social Security Administration website
PREPARED BY: 211/jm
CONTENT LAST REVIEWED: April2022