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Does the CX-5 have a hatch release button somewhere in the car?
Join Date: Mar 2012
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Don't have the car here right now but quick glance and owner manual says 'No'.
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Tomasz - Thanks, that's what I thought.
The reason why I asked is because my electric hatch lock release is not working. I can only open hatch from inside (via instruction in manual for emergency opening). I have appointment at dealer for Friday to have it looked at. I think it's possibly an adjustment needed, because I can hear the electric actuator working.
Join Date: Mar 2012
Posts: 24
Quote:
Originally Posted by CX-SV
Tomasz - Thanks, that's what I thought.
The reason why I asked is because my electric hatch lock release is not working. I can only open hatch from inside (via instruction in manual for emergency opening). I have appointment at dealer for Friday to have it looked at. I think it's possibly an adjustment needed, because I can hear the electric actuator working.
Did you have your transmission in Park (if auto) or handbrake pulled (if manual). Hatch lock release works only if those are met.
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My mistake, I figured it out. For those with Advanced Keyless Entry System, the "request button" (to right on rear hatch) doesn't open/release hatch, it just unlocks everything. You still need to use center-mounted hatch release to open.
Note: Only Advanced Keyless Entry system has request button on hatch. I will train the service advisor when I cancel appointment. She could not figure it out when I stopped in Service.
Last edited by CX-SV; 03-22-2012 at 12:20 PM.
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testing avatar
Join Date: Aug 2012
Location: St. John's, NL Canada
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I just wanted to add my experience to this post in case anyone has similar issues. 4 days into owning our CX-5 our rear latch failed. We do not have the Advanced Keyless Entry system so we only have one button. We took it to the dealership and they keep it for 4 days, replaced the latch and listed "Corrosion" as the reason for failure.
Join Date: May 2012
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Quote:
Originally Posted by CX-SV
My mistake, I figured it out. For those with Advanced Keyless Entry System, the "request button" (to right on rear hatch) doesn't open/release hatch, it just unlocks everything. You still need to use center-mounted hatch release to open.
Note: Only Advanced Keyless Entry system has request button on hatch. I will train the service advisor when I cancel appointment. She could not figure it out when I stopped in Service.
that's a bit scary. to be honest, from reading the threads, and one dealing with the service dept, i am not impressed with Mazda's service caliber. I hope it gets better.
on a related note, i find that having 2 buttons on the hatch awkward, it should be just 1 button, but multi function. 1 press, 2 press, and press and hold.
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Quote:
Originally Posted by hrrm
that's a bit scary. to be honest, from reading the threads, and one dealing with the service dept, i am not impressed with Mazda's service caliber. I hope it gets better.
on a related note, i find that having 2 buttons on the hatch awkward, it should be just 1 button, but multi function. 1 press, 2 press, and press and hold.
The CX-5 had only been out for a few months, so I was tolerant. The owners manual explains the hatch button fuctions well enough fortunately.
I found a different SA at that Mazda dealership service department, he's very good and I deal only with him. My first service/oil change at 7.5K miles went very well.
Join Date: May 2012
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i tried to use that button (the round one on the hatch), all it does is lock or unlock (i can't remember which. i wish it does both. is that how it only works?
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