How to recover an old yahoo account

A Yahoo account gives your business access to features like online webmail and a chat service, but it is possible for an account to be deactivated. This happens as a result of inactivity, because Yahoo closes any accounts that have not been accessed for a period of six months. As long as the account has not been closed due to a violation of the terms of service, you can re-open an old account provided it has not been closed for more than 90 days.

Step 1

Navigate to the Yahoo email website.

Step 2

Enter your Yahoo ID (email address) and password and click "Sign In."

Step 3

Type the Captcha verification code shown in the pop-up window and click "Continue." Click "Try new code" if the code shown is unclear or click "Audio code" to hear the code.

Step 4

Click the radio button next to "Reactivate my account without protection" and then enter the verification code shown. The "Reactivate and protect my account in the future" feature is a paid subscription service that signs you up for Yahoo Mail Plus. Using this option means that your account will never be closed due to inactivity, but it is not free.

Step 5

Click the "Reactivate my Yahoo Mail" button and then click "Let's Go" to access your account.

References

Resources

Tips

  • If you do not know why your account was deactivated, change your password as soon as you have access again, as it might have been due to compromised security.

Writer Bio

Virtually growing up in a computer repair shop, Naomi Bolton has held a passion for as long as she can remember. After earning a diploma through a four year course in graphic design from Cibap College, Bolton launched her own photography business. Her work has been featured on Blinklist, Gameramble and many others.

  • You can recover a Yahoo email account that you've deactivated — but you'll have to do it quickly.
  • Once you deactivate your Yahoo Mail account, you'll have 30 days to recover it, after which it'll be deleted permanently.
  • You can recover your Yahoo Mail account simply by signing back into your account.
  • Visit Business Insider's Tech Reference library for more stories.

Yahoo Mail is one of the most popular email services around, and has been for years. Like most email services, Yahoo also lets you deactivate your account if you don't want it anymore.

But we all make mistakes. And it's not uncommon to deactivate an account, only to realize that you actually need it back.

Luckily, Yahoo Mail will let you recover any account that you deactivate. However, you'll need to do it within 30 days of sending the deactivation request. Otherwise, the account will disappear forever.

If you're still in that grace period, here's how to recover your account. You can do this using any browser on your Mac or PC.

Check out the products mentioned in this article:

Apple Macbook Pro (From $1,299.00 at Apple)

Acer Chromebook 15 (From $179.99 at Walmart)

How to recover your Yahoo Mail account

1. Head to Yahoo Mail and try to sign into your account using the same email, username, or phone number you've used in the past for your account.

Enter your usual login information. William Antonelli/Business Insider

2. You'll be asked to verify your identity with a code sent to the phone number you have on file. If you don't have access to this phone, you can also click "Try another way to sign in," which will ask you to call Yahoo customer support.

If you have a phone number registered, enter the code sent to it. William Antonelli/Business Insider

3. Once you verify the code, you'll be asked to choose a new password for your account. If you don't want to choose a new password, click "I'll secure my account later" at the bottom of the screen.

You can pick a new password, or stick with your old one. William Antonelli/Business Insider

4. You'll then be shown all your current recovery options, and you'll be asked to add more if you're missing any. Click "Remind me later" if you don't want to add more options.

It's a good idea to add recovery options to your account, if you don't have them. William Antonelli/Business Insider

5. Once this is done, your account will be reactivated, and you'll be brought back to the Yahoo homepage. Open up Yahoo Mail, and you'll find all your email back in place.

How to recover an old yahoo account

  • How to forward email from a Yahoo Mail account to Gmail or other email services

  • How to add Yahoo Mail to your iPhone in 2 ways and coordinate all of your email in one place

  • How to sign out of your Yahoo Mail account on desktop or mobile, and keep your account secure

  • How to change your Yahoo account password or reset it if you've forgotten it

  • How to add contacts to your Yahoo Mail account manually in 2 ways

Emma Witman is an Asheville, NC-based freelance journalist with a keen interest in writing about hardware, PC gaming, politics, and personal finance. She is a former crime reporter for a daily newspaper, and has also written extensively about bartending for Insider. She may or may not judge your drink order when behind the bar. Follow her on Twitter at @emwity.

Read more Read less

William Antonelli

Tech Reporter for Insider Reviews

William Antonelli (he/she/they) is a writer, editor, and organizer based in New York City. As a founding member of the Reference team, he helped grow Tech Reference (now part of Insider Reviews) from humble beginnings into a juggernaut that attracts over 20 million visits a month. Outside of Insider, his writing has appeared in publications like Polygon, The Outline, Kotaku, and more. He's also a go-to source for tech analysis on channels like Newsy, Cheddar, and NewsNation. You can find him on Twitter @DubsRewatcher, or reach him by email at .

Read more Read less

How can I get access to my old Yahoo account?

Locate a forgotten Yahoo ID.
Go to the Sign-in Helper..
Enter one of the account recovery items listed in the Sign-in Helper..
Click Continue..
Follow the instructions given in the Sign-in Helper..

Does Yahoo delete old accounts?

If you haven't signed in to Yahoo Mail for 12 months or more, your mailbox is considered inactive. An inactive mailbox stops receiving new emails, and all mailbox contents, folders, contacts and settings are permanently deleted.

How can I recover my Yahoo account without phone number or email?

To recover your Yahoo password without a phone number and alternative email, you need to contact a Yahoo specialist. To do so, you need to click on “Forgotten password?” on the Yahoo login page, select “I need more options”, and click on “Visit Help Site”.

How do I get my old Yahoo Mail back?

Request from Yahoo Mail backup.
Sign into your Yahoo Mail account..
Look for the email in your Trash or junk email folder. If you can find the email you wish to restore in those folders, all you need to do is move the email to its original folder. ... .
Go to Yahoo MailRestore Help Form, and select “Send a Restore Request”..