Before the iPhone can be used, it must first be activated and configured to work on the T-Mobile network. The device activation is a two step process:
- Device unbricking: Allows access to the phone menus
- Carrier update: Enables key network features and auto configures network settings.
Device activation can be completed using one of two methods. See below for the detailed steps. iPhones sold through T-Mobile come with the correct SIM card pre-installed. The SIM card number is located on the back of the box.
Device activation using iTunes (tethered):
Ensure you have the latest version of iTunes and your computer has access to the internet before starting these steps.
We recommend you transfer your data with the app provided by the manufacturer of your new phone (if they provide one). They can be downloaded on the Play store if they aren't preloaded on the phone. The following is a list of safe apps provided by the manufacturers.
If a manufacturer provided app isn't available these steps will help you switch from one Android phone to another:
Old Phone- Backup your data on the old phone by tapping Settings > System > Advanced > Backup.
- Make sure Backup is turned on.
- If backup is off: turn it on and wait for the device to backup your data.
- If backup is on: confirm it recently backed up your data. If your data was not recently backed up, back up the device before proceeding.
- If backup is off: turn it on and wait for the device to backup your data.
- If backup is on: confirm it recently backed up your data. If your data was not recently backed up, back up the device before proceeding.
New Phone
- Transfer your data to the new phone by tapping Settings > Accounts > Add Account > Google.
- Sign in to your Google account where your data is backed up.
- You will be asked if you would like to download your synced information, tap Yes.
- Depending on the amount of data backed up it may take a while to download. You must wait for the download to be complete.