Iphone 7 plus died and won t charge or turn on

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Hi, my phone was charging completely fine overnight but my phone suddenly wont charge since during the day.
The battery drain was too quick too, now my phone is dead (out of battery) and wont do anything.
Please help

iPhone 7, iOS 10.3.1

Posted on May 10, 2017 1:43 AM

2 replies

May 10, 2017 1:44 AM in response to gagagablah

Press the Sleep/Wake and Home buttons and hold them for at least 10 seconds.

If this does not help, take a look these Apple Support articles:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

More info here: https://support.apple.com/en-us/HT201263

If these steps don't work, contact Apple and ask for help.

https://www.apple.com/support/iphone/contact/

May 10, 2017 2:45 AM in response to gagagablah

Check if iPhone 7 won't charge problem is caused by hardware or by software issues.

For more details, check article:

How to fix iPhone 7 won't charge problems?

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iPhone 7 not charging/turning on

You're staring at a black screen because your iPhone 7 isn't turning on. The problem may be a minor software bug, or a complicated hardware issue. In this article, I'll help you diagnose why your iPhone 7 won't turn on and show you how to fix the problem for good.

How Could The Software On My iPhone 7 Be Preventing It From Turning On?

When your iPhone 7 won't turn on, it may be experiencing a software crash, which causes the screen of your iPhone 7 to turn black and become unresponsive. If that's the case, then the problem isn't that your iPhone 7 isn't turning on — it's that your iPhone 7 has been on the whole time!

When your iPhone 7 is on but not responsive, it looks almost identical to an iPhone 7 that is turned off. Our step-by-step guide will help you diagnose and fix what's really causing the problem with your iPhone 7.

Before we dive into the guide, we should make sure the problem isn't just the display of your iPhone 7. Begin by plugging your iPhone into your computer using your charging cable (also known as the Lightning cable). If your iPhone 7 is recognized in iTunes, we recommend that you back up your iPhone up immediately.

If you were able to connect your iPhone 7 to iTunes and back it up, or if you can hear your iPhone 7 making any noises, you might need to get your displayed repaired. However, we can't be certain of that yet, so make sure to complete every step in our troubleshooting guide below!

How To Fix An iPhone 7 That Won't Turn On

4 Steps Total

1.

Hard Reset Your iPhone

A hard reset is usually a temporary solution to a software problem. It doesn't change anything at all — it just forces your iPhone to start from scratch, and often times the problem comes back.

How Do I Hard Reset My iPhone?

  1. Press and hold the power button and the volume down button together until the screen goes blank and the Apple logo appears on the screen.
  2. When the Apple logo reappears, let go of both buttons.
  3. When your iPhone turns back on, the hard reset is complete.

Hard Reset On iPhone X or Newer

Hard reseting an iPhone X is slightly different than other models of the iPhone.

  1. Quickly press the volume up button.
  2. Quickly press the volume down button.
  3. Press and hold down the Side button.
  4. Release the Side button when the Apple logo appears on the center of the screen.

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2.

Inspect Your iPhone Charger

There are many different ways to charge your iPhone — plugging it into your laptop, wall adapter, car charger, and more. As a precautionary measure, the software of your iPhone will prevent charging if it detects fluctuations from the power source.

Iphone 7 plus died and won t charge or turn on

Iphone 7 plus died and won t charge or turn on

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How Do I Inspect My iPhone Charger?

  1. Charge your iPhone with multiple different power sources. If you normally use your wall charger, try using a USB port on your laptop, and vice versa.
  2. If your iPhone charges with one power source but not the other, then you know that the charger is causing your problem.

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3.

Hard Reset While Plugged Into Computer

Hard reseting an iPhone while it's plugged into a power source can sometimes fix problems that prevent iPhones from turn on properly.

How Do I Hard Reset While Plugged Into Computer?

  1. Using a Lightning cable (charging cable), plug your iPhone into a power source such as your computer or wall charger.
  2. Begin the hard reset by pressing and holding the power button and the volume down button until the screen of your iPhone goes blank and the Apple logo appears on the center of the screen (you may have to press and hold the buttons for up to 20 seconds!)
  3. When the Apple logo appears on the screen of your iPhone, let go of both buttons at the same time.
  4. When your iPhone turns back on, the hard reset is complete.

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4.

Repair Your iPhone With Apple

Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations.

How Do I Repair My iPhone With Apple?

How To Repair Your iPhone With Apple's Mail-In Service

  1. Visit Apple's support website to begin the online mail-in repair process.
  2. Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store

  1. Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
  2. When you arrive, go to the Genius Bar to check in for your appointment.
  3. Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.

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Your iPhone 7 Is Turning On!

Your iPhone 7 is turning on again and you're no longer staring at that empty, black screen. In the future, if your iPhone 7 won't turn on, you'll know exactly how to diagnose and fix the problem. Thanks for reading our article. Feel free to leave us a comment down below if you have any more questions about your iPhone 7, and if you liked our article, we'd really appreciate it if you'd share it with your friends on social media.

What do you do when your iPhone is completely dead and wont charge?

Follow these steps:.
Remove any debris from the charging port on the bottom of your device..
Restart your iPhone or iPod touch..
Try a different USB cable or charger..
Make sure that you have the latest version of iOS..
Contact Apple Support to set up service..

Why my iPhone is not turning on after battery died?

If the iPhone still doesn't turn on, it may have a dead battery or a bad charging port. Replace the battery with a partially charged one and see if the phone will turn on. If not, there may be a power button or logic board issue. If the phone does turn on, plug it in and see if the charging indication comes on.

How do you fix an unresponsive iPhone 7 Plus?

Perform a Hard Reset for an Unresponsive iPhone For an iPhone 7 or 7 Plus, simultaneously press and hold the side button and the volume down button. For an iPhone 6S or earlier, hold down the power button and the home button simultaneously for up to 10 seconds until the phone restarts.

How do I force my iPhone to turn on with a dead battery?

Tip 2: Hard Reset the Dead iPhone: Hold down the volume down button and sleep/wake button for about 10 seconds. Release when you see the Apple logo appears. Hold down the home button and sleep/wake button for 10 seconds until the Apple logo appears on your screen.