Kaiser permanente member services phone number los angeles

Member Services

Kaiser Permanente Member Services: Monday thru Friday, 7:00 a.m. to 7:00 p.m. ET

  • 855-512-5997
  • (TTY 711)
  • https://my.kp.org/shbp/

Nurse Advice: 24 hours a day/7 days per week

  • 404-365-0966
  • 800-611-1811

Appointment Scheduling or Prescription Help: Monday thru Friday, 7:00 a.m. to 7:00 p.m. ET

  • 404-365-0966
  • 800-611-1811

Wellness Program Customer Service: Monday thru Friday (except holidays), 8:00 a.m. to 10:00 p.m. ET

  • 866-300-9867

Kaiser Permanente Rollover Account (KPRA) Customer Service: Monday thru Friday (except holidays), 11:00 a.m. to 8:00 p.m. ET

  • 877-761-3399
  • www.kp.org/healthpayment

Fraud Hotline:

  • 855-512-5997
  • www.kp.org/healthpayment

Agency profile

KAISER PERMANENTE - SOUTHERN CALIFORNIA

The agency provides health insurance for people of all ages in Los Angeles county and southern California. There are no geographic restrictions.

Address

393 E. Walnut St.

Pasadena , Los Angeles 91188 (Physical)

Get directions

Site Hours

Customer service is available Monday through Sunday, 24 hours per day.

Service/Intake

(800) 464-4000 (Member Services) (800) 443-0815 (Medicare Member Services) (800) 488-3590 (Customer Service / Application Info) (800) 788-0616 (Spanish) (800) 757-7585 (Chinese Dialects) (877) 852-5081 (Medicare Info & Enrollment) (888) 576-6225 (Nurse Advice Line) (800) 788-0710 (Point of Service, PPO, and Out-of-Area Indemnity members)

TDD

(866) 973-4584

Service/Intake and Hotline

(888) 550-0951 (Vaccine Hotline)

All services by this agency

Health Insurance/Dental Coverage
Medical Information Services
Medicare Advantage Plan Enrollment

Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057

Selecting these links external site icon will take you away from KP.org. Kaiser Permanente is not responsible for the content or policies of external websites. Details

How do I get a Kaiser number in Southern California?

To connect with the care you need, talk to your doctor or call us 24/7 at 1-833-574-2273 (TTY 711).

Does Kaiser operate in Los Angeles?

Our facilities are all open and we continue to have safety measures in place in accordance with the state regulations including masks at all Kaiser locations.

What is my Kaiser Group Number Southern California?

Kaiser Permanente HMO (California) - Group #7145 (Northern CA), Group #230178 (Southern CA)

What is Kaiser Permanente headquarters address near Los Angeles CA?

4867 W Sunset Blvd.