North carolina state employees credit union customer service number

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However, we take security very seriously. Already a member and have questions about your account? Please login and send a message via our Message Center in online banking.

Not a member, choose from one of the options below.

Sensitive Account Information Statement

SECU will never request sensitive account information through unsolicited email to Members.

If you receive an unsolicited email claiming to be from SECU or any other group requesting that you provide your account numbers, Social Security number, personal identification numbers (PINs), passwords, or other confidential information, do not divulge any information, do not click on any links, and report the suspected fraudulent email to . You may also wish to visit the Internet Crime and Complaint Center.

Error Resolution and Information Requests

You have certain rights under Federal law related to resolving errors and requesting information about your loan account. In order to provide us with notice of an error on your loan account, or to request information about your loan account, please send us a written notice that contains (i) your name, (ii) your loan account number, and (iii) information concerning the error you believe has occurred or the information you are requesting about your loan.

This written notice must be sent to the following address: SECU P.O. Box 2092, Glen Burnie, MD 21060.

Visit the SECU Virtual Financial Center

We love seeing you at your local SECU Financial Center, but did you know many of your basic services can be done safely from your home?

Your account number can be located:

• On your statements
• Within Online Banking
• On the bottom of your checks

Your account balance is the total amount of money that is currently in your account, including all funds engaged in holds and pending transactions. 

Your available balance is the total amount of money in your account that is accessible for purchases and withdrawals. This number does not include held or pending funds, checks that have not been cashed, deposits that have yet to post.

Overdraft fees are determined using your available balance.

There is no limit to the number of accounts you may open with SECU!

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Get Started Today!

Becoming a member is easier than you think. With state-of-the-art financial centers all throughout Maryland, 50,000+ free ATMS, and a full range of banking services, there are so many reasons to love SECU.

When you’re looking for support from your local credit union, you might want to pick up the phone and call the SECU customer service number.  This credit union was initially established in a small basement and knows a thing or two about humble beginnings.  Don’t let your humble beginnings dissuade you, with the help of a great bank like SECU on your side; you’ll be able to rise to a stable and comfortable future as well.

SECU Customer Service Number

It’s nice to know that you have a handy customer support team at your disposal when you’re trying to resolve matters related to your finances.  Whether you’re making a final payment on your mortgage or just getting ready to start a new auto loan, these experts will be there to help you along the way.  You can also call them to set up a new checking account or talk about investment accounts to work towards your retirement.  They’ll be there to help you at any hour of the day.

Customer Service Number: 1-888-732-8562

SECU Mailing Address

The North Carolina State Employees’ Credit Union’s headquarters can be found in Raleigh North Carolina.

Mailing Address:

State Employees’ Credit Union
PO Drawer 25279
Raleigh, NC 27611

SECU Email Address

If you have general questions about banking with SECU but don’t have time to look through their site for the answer and don’t want to pick up the phone, fire off an email to their customer support email address found below.  While they won’t be able to answer any questions about private issues regarding your account, it’s an excellent source of general information.

Email Address: [email protected]

SECU Customer Support Website

Sometimes you need just a little more information to make the right choice for your financial future.  Opening an account shouldn’t be a mystery, you can research the various types of accounts they have available through their support site.  From Certificates of Deposit to Money Market Accounts,  Retirement Savings to Business Checking, they have accounts and investment opportunities for every kind of customer.  If you’re starting a new business and are looking for a loan to help you along, or are getting ready to make that big home purchase, you’ll find helpful guides at their customer support site.

Customer Support Site:  https://www.ncsecu.org/Home/ContactUs.html

SECU App

Like any banking agency worthy of the name, SECU provides its constituents with a mobile app they can use to manage their finances and keep track of how their money is used.  From transferring funds between accounts to tracking when holds clear and charges appear on their account, this mobile app is a powerful tool for SECU customers.

iOS: https://www.ncsecu.org/PDF/OnlineServices/iPhoneDirections.pdf
Android: https://www.ncsecu.org/PDF/OnlineServices/AndroidPhoneDirections.pdf

SECU Social Media

Want to know when another branch of this incredible credit union will be opening in your area, ready to serve both State Employees and the regular citizen of North Carolina? Ready to pick up tips on how to manage your finances as well as keeping in touch with the moving world of finance where interest rates change, and new paradigms arise for you to take advantage of? Follow the SECU social media channel to get updates on how SECU is serving its community and how its financial experts can serve you.

Facebook: https://www.facebook.com/stateemployeescreditunion

Instagram: https://instagram.com/secu_foundation/

YouTube: https://www.youtube.com/c/ncsecu_videos

About SECU

This credit union was first established in North Carolina in 1937 with only 14 people and a grand total of $437. So humble were its beginnings that it was operated out of the basement of the Agriculture Building in Raleigh, but that wasn’t to be its future. Just 23 years later it was supporting 70,000 members with a grand total value of $25 million. Today it has over 2.1 million members with a total value of $36.5 billion, serving all 100 counties in North Carolina from its 265 branches.

Customer Service Number: 1-888-732-8562

Physical Location: State Employees’ Credit Union, PO Drawer 25279, Raleigh, NC 27611

Hours of Operation: 24/7 365

Company URL: https://www.ncsecu.org/

Contact Points: phone, apps, email, social media

Services Supported: Savings Accounts, Checking Accounts, Certificates of Deposit, Mortgages, Auto Loans

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