Phone number for transamerica life insurance company

Our Customer Service professionals strive to handle every request accurately and courteously.

The Call Center at Transamerica is ready to assist you Monday through Thursday, from 7:00 a.m. until 6:00 p.m. and 7:00 a.m. until 5:00 p.m. on Friday, Central Time at the following numbers, (888) 763-7474 or TransConnect Customer Service (866) 224-3100. If your policy/certificate number begins with a 0 (zero), please contact us at (855) 244-8318. Our Bilingual CSR’s (Customer Service Representatives) are also available for our Spanish speaking customers, plus, we have the ability to accommodate most languages.

Transamerica has established aggressive goals in which we measure our service performance. World‐class service is our number one goal, and we hold ourselves accountable to ensure you receive it.

Insurance products and services are offered or issued by Transamerica Life Insurance Company, Cedar Rapids, IA; Transamerica Financial Life Insurance Company, Harrison, NY (licensed in New York); Transamerica Premier Life Insurance Company, Cedar Rapids, IA; and Transamerica Casualty Insurance Company, Columbus, OH. Variable products and mutual funds are underwritten and distributed by Transamerica Capital, Inc., or Transamerica Investors Securities Corporation, each a broker/dealer and member of FINRA Securities and investment advisory services offered by Transamerica Financial Advisors, Inc., a broker/dealer, member of FINRA, SIPC and a Registered Investment Adviser. Investment advisory services focused on the unique needs of individual retirees, retirement plans and their participants offered by Transamerica Retirement Advisors, LLC, a Registered Investment Adviser. References to Transamerica on this site apply to an individual company or collectively to these and other Transamerica companies. This site may not yet be approved by the Departments of Insurance in all states at the time of publication. Transamerica companies are part of the Aegon Group. Copyright 2011 - 2020 Transamerica Corporation, 4333 Edgewood Road NE, Cedar Rapids, IA 52499—All Rights Reserved.

Contact Us

The Transamerica Financial Life Insurance Company team can help if you have any questions, comments, or simply need assistance. Thanks for doing business with Transamerica Financial Life Insurance Company.

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For Life & Annuity Customer Service

Weekdays 8:30 a.m. - 7 p.m. ET 1-800-851-9777

For Life & Annuity Web Support

Weekdays 9 a.m. - 7 p.m. ET
Policy Owners: 1-800-851-9777, ext 4820116 Agents: 1-800-851-9777, ext 4820377

For Agent Licensing & Appointment Assistance

Weekdays 8 a.m. - 5 p.m. ET 1-800-443-9975, ext 1236564

For Automated Assist Line

24 hour access to your account value, cash value, surrender value, sub-account and fixed values, and current interest rates 1-800-322-7353

To Write Us

Transamerica Financial Life Insurance Company
Attn: Policy Services
6400 C Street SW
Cedar Rapids, IA 52499

An innovative and low-cost registered index-linked annuity (RILA). It’s built to offer growth opportunities and investment protection — a powerful combination — while addressing the challenges of today’s market volatility, low interest rates, and high inflation.

A health savings account (HSA) is a powerful way to set aside money for healthcare expenses — now and in the future. Triple tax advantaged, convenient, and flexible, it can be used to cover current qualifying medical expenses or act as a supplemental retirement account to cover future healthcare costs. It's one of many integrated services we offer with our holistic approach to retirement.

Since 1906, Transamerica has been built on the idea that financial security should be available to everyone. Today, we’re still committed to providing the right tools, services, and strategies our customers need to achieve it.

We are also one of the first financial services companies to recognize the connection between wealth and health. For years, financial services companies have only gotten it half right — because without health, wealth is harder to achieve and maintain. At the heart of it, we want to help people live well, now and in the future.

The projected lifetime healthcare costs for a healthy 65-year-old couple retiring in 2021.

A Message from Will Fuller, President & CEO

Our purpose is to help people achieve a lifetime of financial security.

That’s what we’re here to do. Our solutions help people save, protect, invest, and retire — so they can live better today and worry less about tomorrow. We work with financial professionals and employers to provide solutions for each of life’s milestones. In 2020 alone, we paid our customers and their families $49 billion in insurance, retirement and annuity claims and benefits.*  We look forward to serving you.

Join Transamerica Asset Management, Inc., CIO Tom Wald for his "Market Pulse" podcast series, in which he discusses the markets, the economy, and current events that impact both.

Designed with small employers in mind, this retirement plan solution offers the ability to choose from popular plan features and investment options at an attractive price.

Whether you’re interested in money matters or manage finances for a living, The Knowledge Place is where you’ll find helpful articles on how to create better financial outcomes.

Save, Invest, Protect, Retire

Transamerica is committed to helping people save what they’ve worked so hard for, invest for their personal circumstances, protect what matters most, and retire with confidence. That’s why we’re focused on financial solutions that fit the needs of our customers in every stage of their life, including life insurance, annuities, mutual funds, employee benefits, and retirement plans. We’re proud of the trust we’ve earned helping people protect their financial future.

What happened to Transamerica Life Insurance?

Our Parent Company, Aegon In 1999, Transamerica was acquired by the Aegon Group, one of the world's leading providers of life insurance, pensions, and asset management.

Can I cash out my Transamerica?

Cash out your retirement plan You could be subject to a 10% federal tax penalty (if you cash out before age 59½). The IRS requires withholding of 20% as prepayment of your federal income tax. You may also be subject to state withholding for prepayment of state income taxes.

How do I cancel my Transamerica Life Insurance Policy?

If you need to cancel your Transamerica Life Insurance Policy, you can do so by contacting customer service at 800-797-2643.

What is Transamerica called now?

Aegon in the US Aegon entered the United States in 1983. In 1999, it acquired Transamerica, one of the best-known insurers in the United States.