Telephone number for discover card customer service

Telephone number for discover card customer service

Telephone number for discover card customer service

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Preapproval FAQs Preapproval FAQs

If you would like to receive your pre-approval decision and your application decision electronically and, if approved, receive future disclosures and other important information about your Discover card Account electronically instead of paper, please read and accept the terms and conditions below.

Please note that you are not signing up to receive statements by e-mail.

Please read the following important information about receiving disclosures electronically.

You agree that we may provide you with your pre-approval decision and application decision and, if approved, any disclosures, notices or other information (collectively "disclosures") legally required in connection with your Discover card Account electronically rather than in paper form. These disclosures include, but are not limited to, our privacy policy, change of terms notices, and amendments or addenda to the Cardmember Agreement or to the terms of any benefits, products, or services offered in connection with your Account. You have the right to receive these disclosures in paper form, and may at any time withdraw your consent to receive them electronically. There will be no fees or penalties for withdrawal of your consent. You can withdraw your consent, request paper disclosures, or update your e-mail address in the profile section of account center if you are a cardmember, or by calling 1-800-DISCOVER (1-800-347-2683). There is no fee for paper copies of disclosures.

If you are eligible, your pre-approved offer will be delivered on the next page. Your application decision will be delivered on the next web page after submitting your application and you will have the ability to save it and print it out. If you are approved, your account disclosures will be delivered to you as a message at your Secure Message Center, or when indicated for some disclosures, be delivered to you on a web page on Account Center.

For the Secure Message Center, you will receive an email notification at your email address on file with us notifying you of a new message. If you use a spam filter, which blocks or reroutes emails from senders not listed in your email address book, you must add "" to your email address book. In addition, to ensure that you are able to receive notifications about new messages, you must keep your email address current via the "My Profile" section on Discover.com. You can access the Secure Message Center by clicking on the link in the email notification or by logging in to your account at discover.com. If you are unable to access the Secure Message Center, please call us at 1-800-DISCOVER (1-800-347-2683).

Each message on your Secure Message Center will be accessible for 120 days from delivery before it is deleted. After a message is opened by you, it will be accessible for 30 days before being deleted. You will have the ability to print out your messages.

To ensure you receive the necessary messages and disclosures, you must have a valid Internet email address, Internet access and access to a printer. You must also have one of the following hardware/browser combinations, with cookies enabled and the following software:

  • Microsoft® Windows®
    • Internet Explorer 11.0 and above
    • Mozilla Firefox 30.0 and above
    • Google Chrome 30.0 and above
    • Safari 7.0 and above
    • Google Chrome Mobile 30.0 and above
    • Safari Mobile 5.0 and above
  • Macintosh®
    • Safari 7.0 and above
    • Google Chrome Mobile 30.0 and above
    • Safari Mobile 5.0 and above

  • Adobe Reader 8.0 and above
  • JavaScript 1.0 and above

We reserve the right to terminate this service, change terms of your use of this service or send disclosures in paper form at any time. We will provide you with notice of any such termination or change as required by law.

By checking the box below, you certify that you consent to receive disclosures electronically and have the ability to do so.

©2018 Discover Bank, Member FDIC

By clicking 'Check Now', you authorize Discover to obtain information from your personal credit report or other information from one or more credit reporting agencies to determine if you are eligible for a credit card offer. You understand that this is not a credit card application and by clicking Check Now, you acknowledge receipt of the Discover Card Consumer Privacy Statement

This won't impact your credit score.

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The Discover Card is a credit card, issued primarily in the United States. It was announced by Sears in 1985 and was introduced nationwide the following year. Most cards with the Discover brand are issued by Discover Bank, formerly the Greenwood Trust Company. Discover Card is the third largest credit card brand in the United States, with nearly 61 million cardholders.

502 E. Market Street
Greenwood, DE 19950
https://www.discover.com/


Phone Contacts

Main: (302) 328-3300
Customer Service: (800) 347-2683
Toll Free: (800) 347-2683
International: (302) 328-3300

302.328.3300 is the phone number for the Executive Team. The Executive Team’s business hours are Monday to Friday, 9:00 AM – 6:00 PM Eastern time zone.


Email Contacts

[email protected]

Contact Us webpage


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Julie Loeger
Executive Vice President
502 E. Market Street
Greenwood, DE 19950
[email protected]

Secondary Contact
Carlos Minetti
Executive Vice President of Consumer Banking
502 E. Market Street
Greenwood, DE 19950
[email protected]

Dan Capozzi
Executive Vice President, President - Credit and Card Operations
502 E. Market Street
Greenwood, DE 19950
[email protected]

Chief Executive
Roger C. Hochschild
CEO
502 E. Market Street
Greenwood, DE 19950
[email protected]


What others have to say about Discover

BBB member since 1989.  Currently holds an A+ rating.

Is Discover credit card customer service 24 7?

We're available to help you 24 hours a day.

Can you call Discover card?

Our customer service reps are available to help you 24/7 at 1-800-347-2683. Message a U.S.-based agent to get your questions answered, online or on your phone.

How do I check my Discover card balance by phone?

You can also check your balance by calling customer service at 1 (800) 347-2683. When prompted, state "Check my Balance." Enter the last four digits of both your Social Security number and your Discover it card number, and then your billing zip code.

Can I pay Discover over the phone?

Phone: Call customer service 24/7 at (800) 347-2683. Enter the last 4 digits of your card number. Follow the voice prompts until you reach the payment option or press zero to speak to a customer service representative. Discover does not accept cash payments.