Where to get a passport post office

For many Singapore residents who have renewed their identity cards (ICs) or passports, heading down to the Immigration and Checkpoints Authority (ICA) building at Lavender would be a familiar experience.

However, ICA announced today (Sep. 22) that Singapore Citizens and Permanent Residents will be able to collect their Singapore passports and ICs at various post offices  islandwide from Oct. 1, 2021, without paying an additional collection fee.

Collection of passports and ICs at the 27 designated post offices is currently available, with a S$6 to S$12 collection fee.

ICA said that it will bear the cost of the collection fee from Oct. 1, 2021, to provide added convenience to members of the public, and encourage more people to collect their documents at these decentralised locations.

Not everyone will be able to enjoy this convenience, however: ICA said that some will still need to head down to the ICA building, such as those who have had "prior unsuccessful biometric verification" in their transactions with ICA.

However, "most Singapore residents will be able to enjoy this convenience", and applicants will be informed of their collection options when their documents are ready, ICA said.

How to collect passport or IC from post office?

Eligible residents will need to make an online appointment (“eAppointment”) at https://eservices.ica.gov.sg/ibook to collect at their preferred post office.

SingPost staff will use biometrics to verify the identity of Singapore residents before issuing them the new documents.

Here are the designated post offices:

1. Ang Mo Kio Central
2. Bedok Central
3. Bukit Batok Central
4. Bukit Merah Central
5. Bukit Panjang
6. Bukit Timah
7. Choa Chu Kang Central
8. Clementi Central
9. General Post Office
10. Ghim Moh Estate
11. Hougang Central
12. Jurong East
13. Jurong Point
14. Jurong West
15. Marine Parade
16. Orchard
17. Pasir Ris Central
18. Sengkang Central
19. Punggol
20. Serangoon Central
21. Suntec City
22. Tampines Central
23. Tanglin
24. Tanjong Pagar
25. Toa Payoh Central
26. Woodlands Central
27. Yishun Central

More information on collection of passports and ICs at post offices can be found on ICA's website here.

How much to renew passport?

The passport application fee stands at S$70.

Singapore Citizens aged 16 and above who submit a passport application from Oct. 1 will get new passports that are valid for 10 years, instead of five.

Top photo by Mokkie Mok on Google Maps

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Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo.

• Renewing Passports: If you answer 'Yes' to all 5 eligibility questions in the "Renew a Passport by Mail" section, mail your renewal form directly to the State Department. If you don't meet all the renewal requirements, you'll need to go to a Post Office in person and do a new, first-time passport application.
• First-Time Passports (and Passport Photos): Schedule your in-person appointment online.

Schedule an Appointment

• • • • Application by Post/Deposit Box

    • Changing Particulars in Passport

    • 10-year Validity Passport

  • • Registration for 15-year-olds

    • • Re-registration for 30/55-year-olds

      • Optional re-registration for 56-year-olds and above

    • IC Registration e-Service

    • • For 30/55-year-olds and above

      • Collection of IC at Post Offices

    • Change of Residential Address

    • • Minors below 21 years old

  • • Completion of Formalities

    • Renunciation of Singapore Citizenship

  • Permanent Residence Services

    • Completion of Formalities

    • Global Investor Programme (GIP)

  • Birth and Death Registration

    • Birth Registration Process

    • Stillbirth Registration Process

    • Death Registration Process

    • Verification of Digital Certificate

  • Pre-Marriage Long-Term Visit Pass Assessment

  • Long-Term Visit Pass (LTVP)

    • Completion of Formalities

    • Collection of Long-Term Pass Card

    • Loss of Valid LTVP/STP Card

    • Update Passport Details/Residential Address For LTVP Holder

  • Long-Term Visit Pass - Plus (LTVP+)

    • Letter of Consent (LOC) to work

  • Short-Term Visit Pass (STVP)

  • Report to VSC Appointment

  • Visitor to Deliver a Child In Singapore

  • • Completion of Formalities

    • Loss of Valid Student's Pass Card

    • Update Passport Details For STP Holder

  • • SGAC with Electronic Health Declaration for COVID-19

  • COVID-19 Entry Requirements

  • • Frequent Traveller Programme

    • Automated Clearance Initiative

  • APEC Business Travel Card (ABTC)

  • Immigration Exemption Order (IEO)

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