For many Singapore residents who have renewed their identity cards (ICs) or passports, heading down to the Immigration and Checkpoints Authority (ICA) building at Lavender would be a familiar experience.
However, ICA announced today (Sep. 22) that Singapore Citizens and Permanent Residents will be able to collect their Singapore passports and ICs at various post offices islandwide from Oct. 1, 2021, without paying an additional collection fee.
Collection of passports and ICs at the 27 designated post offices is currently available, with a S$6 to S$12 collection fee.
ICA said that it will bear the cost of the collection fee from Oct. 1, 2021, to provide added convenience to members of the public, and encourage more people to collect their documents at these decentralised locations.
Not everyone will be able to enjoy this convenience, however: ICA said that some will still need to head down to the ICA building, such as those who have had "prior unsuccessful biometric verification" in their transactions with ICA.
However, "most Singapore residents will be able to enjoy this convenience", and applicants will be informed of their collection options when their documents are ready, ICA said.
How to collect passport or IC from post office?
Eligible residents will need to make an online appointment (“eAppointment”) at //eservices.ica.gov.sg/ibook to collect at their preferred post office.
SingPost staff will use biometrics to verify the identity of Singapore residents before issuing them the new documents.
Here are the designated post offices:
- Ang Mo Kio Central
- Bedok Central
- Bukit Batok Central
- Bukit Merah Central
- Bukit Panjang
- Bukit Timah
- Choa Chu Kang Central
- Clementi Central
- General Post Office
- Ghim Moh Estate
- Hougang Central
- Jurong East
- Jurong Point
- Jurong West
- Marine Parade
- Orchard
- Pasir Ris Central
- Sengkang Central
- Punggol
- Serangoon Central
- Suntec City
- Tampines Central
- Tanglin
- Tanjong Pagar
- Toa Payoh Central
- Woodlands Central
- Yishun Central
More information on collection of passports and ICs at post offices can be found on ICA's website here.
How much to renew passport?
The passport application fee stands at S$70.
Singapore Citizens aged 16 and above who submit a passport application from Oct. 1 will get new passports that are valid for 10 years, instead of five.
Top photo by Mokkie Mok on Google Maps
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Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo.
- Renewing Passports: If you answer 'Yes' to all 5 eligibility questions in the "Renew a Passport by Mail" section, mail your renewal form directly to the State Department. If you don't meet all the renewal requirements, you'll need to go to a Post Office in person and do a new, first-time passport application.
- First-Time Passports (and Passport Photos): Schedule your in-person appointment online.
Schedule an Appointment
Application by Post/Deposit Box
Changing Particulars in Passport
10-year Validity Passport
Registration for 15-year-olds
Re-registration for 30/55-year-olds
Optional re-registration for 56-year-olds and above
IC Registration e-Service
For 30/55-year-olds and above
Collection of IC at Post Offices
Change of Residential Address
Minors below 21 years old
Completion of Formalities
Renunciation of Singapore Citizenship
Permanent Residence Services
Completion of Formalities
Global Investor Programme (GIP)
Birth and Death Registration
Birth Registration Process
Stillbirth Registration Process
Death Registration Process
Verification of Digital Certificate
Pre-Marriage Long-Term Visit Pass Assessment
Long-Term Visit Pass (LTVP)
Completion of Formalities
Collection of Long-Term Pass Card
Loss of Valid LTVP/STP Card
Update Passport Details/Residential Address For LTVP Holder
Long-Term Visit Pass - Plus (LTVP+)
Letter of Consent (LOC) to work
Short-Term Visit Pass (STVP)
Report to VSC Appointment
Visitor to Deliver a Child In Singapore
Completion of Formalities
Loss of Valid Student's Pass Card
Update Passport Details For STP Holder
SGAC with Electronic Health Declaration for COVID-19
COVID-19 Entry Requirements
Frequent Traveller Programme
Automated Clearance Initiative
APEC Business Travel Card (ABTC)
Immigration Exemption Order (IEO)