Bank of america prepaid card for unemployment phone number

The North Carolina Division of Employment Security provides claimants the option to receive unemployment benefit payments by direct deposit or on a debit card. The debit card option is particularly useful for recipients who don’t have bank accounts. The cards are cost-efficient, secure and easy to use for making withdrawals and purchases.

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Important Notice
Customer Service for Bank of America Debit Cardholders and Lost/Stolen Cards
How do I check the balance on my EDD card?
Does Bank of America have a prepaid debit card?
What is Bank of America phone number?
What is Bank of America CashPay card?

Important Notice

On November 2021, the N.C. Division of Employment Security (DES) transitioned to using the U.S. Bank ReliaCard for all unemployment benefits paid by debit card. Claimants will no longer receive unemployment benefits on Bank of America debit cards after Nov. 15, 2021.

You may change your preferred payment method in your DES online account at any time.

Choosing Direct Deposit

At any time, you may change your payment method to direct deposit using the ‘Change Personal Information’ link in your DES online account.

Choosing U.S Bank ReliaCard

Currently, all debit card payments are deposited onto U.S. Bank ReliaCards.
Visit usbankreliacard.com to learn more about the ReliaCard program.

Customer Service for Bank of America Debit Cardholders and Lost/Stolen Cards

If your card is lost or stolen, the Bank of America “Zero Liability” Policy protects you against fraudulent transactions (subject to certain conditions). Contact the North Carolina DES Debit Card Customer Service Center at (855) 847-2026 to report your card lost or stolen and to request a replacement card.

If the card has been used, the bank will issue the replacement card in the amount of the remaining balance.

If the post office is unable to deliver a North Carolina DES Debit Card, it will be returned to the bank. Contact the North Carolina DES Debit Card Customer Service Center at (855) 847-2026 to update your address information and request a new card be mailed to you.

IMPORTANT: Please note that the department is transitioning from paying unemployment insurance claimants their benefits with a Bank of America debit card to direct deposit or paper check through Wells Fargo. Claimants will begin receiving their benefit payments via direct deposit or paper check in May 2021. Find more information about the transition and next steps claimants need to take.

In order to provide benefit payments in a secure and quick manner, the State of Maryland issues unemployment insurance benefit payments with the Maryland Unemployment Insurance (UI) Benefits Debit Card. If you wish to receive your benefit payments by having a paper check mailed to your address instead, please call:

667-207-6520 (outside of Maryland or within the Baltimore-metro calling area);
Otherwise, call 1-800-827-4839 to request this option.

This Visa® debit card is issued through Bank of America. There is no activation fee or purchase fee to use the Bank of America Visa® debit card. View additional disclosures about the debit card.

If your Ul payments are not approved, you will not receive a debit card. Some reasons that could prevent you from being approved for payment are: you do not have sufficient wages to be eligible; you have been denied Ul benefits; or you have not filed a timely continued claim (request for payment). You will also not receive a debit card if you choose to receive your benefit payment by paper check.

If your Ul payments are approved, you will receive a notice entitled "Notice of First Benefit Payment Approval and Mailing of Your Bank of America Benefits Debit Card." You will then receive your debit card within 7-10 days. The card will arrive in a WHITE envelope with the State of Maryland flag and a Gray, Tennessee return address in the upper left-hand corner. Once you receive your card, you may access your first payment. If you continue to meet all of the eligibility requirements of the Maryland Ul Law and file timely continued claims (request for payment), you will have a safe and convenient way to receive and access your Maryland Ul benefits. Your Bank of America Debit card is valid for three years.

To access your funds with your card, free of charge, you can:

Access cash through bank tellers at any bank that accepts Visa.
Withdraw cash from a Bank of America ATM fee free.
Get cash back at select retail point-of-sale locations.
Make purchases through signature or pin-based transactions.
Make 6 fee free withdrawals per month using an ATM outside of the Bank of America ATM network. The owner of the ATM may charge a fee.

You also have the option of having your UI benefit payments transferred from the debit card to your personal bank account. Bank of America will include instructions for choosing this option when you receive the UI debit card package. You must have an e-mail address in order to transfer funds into your personal bank account.

You will also have the option of having your Ul benefits paid by a paper check mailed to your address. You may choose the paper check option when you initially file for benefits or you may choose the paper check option after you have been approved for benefit payments. Your address must be up-to-date and correct in order to receive a paper check.

Report any address change immediately to the Division of Unemployment Insurance ONLY, by calling 667-207-6520 or 1-800 827-4839 (from outside Baltimore area but within Maryland).

When you receive the card, for security purposes, be sure to immediately sign your name on the back of the card in ink. You cannot use the card until it has been activated. To activate your card and create a PIN, you must call Bank of America at 1-855-847-2029; TTY 866-656-5913. PLEASE DIAL CAREFULLY! Choose a PIN that only you would know. Never share your PIN or your card with anyone. You will be held legally responsible for all activity connected to the card.

Important: DO NOT THROW AWAY OR DESTROY your debit card if you stop filing for UI benefits as the card is valid for a three (3) year period.

ADDITIONAL DEBIT CARD INFORMATION

Avoiding Fraud

Stopping criminals
Sometimes criminals will try to trick individuals into disclosing personal information in a text, email or on a phone call. Phony emails may direct you to a fraudulent website that looks like a Bank of America website. These phony emails may even ask you to call a phone number and provide account information. Please remember that:

Bank of America will never ask you in an email or text to disclose any personal information, such as your Social Security Number, PIN (Personal Identification Number) or Prepaid Card Number
Offers that sound too good to be true often are. You may be asked to fill out a short survey in exchange for money being credited to your account at the account number you provide. Bank of America will never request your information in this way
Claims that your account may be closed if you fail to confirm, verify or authenticate personal information are not from Bank of America

If you receive a suspicious email or are directed to a website that also looks like Bank of America, report it to and then delete the suspicious email.

How do I check the balance on my EDD card?

Keep track of your debit card payments and balance information by downloading the Bank of America Prepaid Card app from any app store. Payment information is updated daily and is available through your UI Online or SDI Online account or by calling one of the toll-free numbers provided on Contact EDD.

Does Bank of America have a prepaid debit card?

With the Bank of America Commercial Prepaid Card, you can purchase goods and services, make purchases online, or pay bills. Get instant access to your funds 24 hours a day, 7 days a week anywhere Visa or Mastercard is accepted.

What is Bank of America phone number?

00 1 315-724-4022Bank of America / Customer servicenull

What is Bank of America CashPay card?

What is the Bank of America CashPay® prepaid debit card? The CashPay® prepaid debit card is a fast and convenient way to receive your pay. You are automatically approved for this card- no credit check or bank account is required.