By Hotel Tech Report Show Last updated October 12, 2022 3 min read More and more guests are traveling with their gaming console, and for front desk managers, these consoles can lead to lots of headaches. Getting a PS4, Nintendo Switch, or Xbox set up on a new WiFi network – especially one that’s password-protected – is never as straightforward as it would seem. But, given the popularity of gaming consoles with Gen Z and Millennial travelers, it’s a process your team will need to master to meet guest expectations. This guide will cover connecting an Xbox to hotel WiFi (or, if that fails, an alternative internet connection). While Xbox One sales have slowed over the past year, Microsoft’s explanation is that players are highly anticipating the launch of the next-gen Xbox console – the Xbox Series X, slated for release in late 2020. That release is sure to shake up the console market, and your team needs to be ready. For how to set up other consoles, check out our guides to PS4 and Nintendo Switch. What Do You Need to Get StartedIf you’re not familiar with an Xbox, check out this video to see how an Xbox is set up for the first time. Make sure your guest has all the components with them before trying to connect to your hotel’s WiFi. Most gamers know to travel with these items, butdouble-check before you get started. You will need:
The Xbox controller runs on disposable batteries; it may be worthwhile to have a few extra pairs at hand in case your guests’ run out! If you don't have a piece of equipment you should be able to connect with the front desk via one of these preferred methods at your hotel to request it as many hotels keep gaming gear on property: Mobile ordering software Hotel app Guest room tablets Guest messaging software Steps to Connect to Hotel WiFiIf you had a contactless check-in process at the hotel you may not have had a chance to ask the front desk about connecting your device to the in room entertainment system and WiFi. Like the other consoles we’ve covered, typically guests run into an issue when trying to accept the terms and login to your hotel WiFi network. As one expert explains, “Hotel networks base their Wi-Fi leases on a devices MAC address, a unique 12-character code that is assigned to each and every device with a network interface. When you accept the terms and conditions on their landing page in their browser, the hotel keeps track of that MAC address, so it knows that you have gone through the authentication process.” That may sound like a big problem, but the process for connecting an Xbox to WiFi is actually pretty straightforward. Start by trying these steps:
The console will automatically connect as long as there are no errors in the password or other login information. It will let you know once the connection has been established. Troubleshooting Xbox on WiFiIf the process listed above doesn’t work, you may need to take a few extra steps. This process is to “trick” the hotel network into thinking the Xbox is a device that has been properly authenticated. Here are the steps one expert at Windows Central used to do this:
For those who are working with Apple products, this video gives you similar instructions: If your guest is still struggling to connect, try connecting through ethernet. Ask the guest to plug the ethernet cable into the Xbox’s LAN port, located at the back of the console. Make sure the other end of the cable is plugged into the internet source. Once you turn on the Xbox console, it should connect to the internet automatically. Game Recommendations on XboxLooking to create a library of games at your property? Here are some must-haves that guests will be very excited to play when they come to stay.
Need to connect an PS4 or Nintendo Switch to Hotel WiFi? Check out our other guides. Can you connect Xbox to WiAn Xbox console can connect to the Xbox network using your own wireless network. You do, however, need to know your wireless network password, also known as wireless network security key, in order for the two networks to connect.
Is there a way to connect to WiUsing WPS instead of a Password
Navigate to the “Network and internet settings” section. Tap on “Wi-Fi.” Select “Additional settings.” Tap the “Connect by WPS button” option.
How do I find my WiIn Network and Sharing Center, next to Connections, select your Wi-Fi network name. In Wi-Fi Status, select Wireless Properties. In Wireless Network Properties, select the Security tab, then select the Show characters check box. Your Wi-Fi network password is displayed in the Network security key box.
How do you connect to WiTo connect your console to your wireless network:. Press the Xbox button to open the guide.. Select Profile & system > Settings > General > Network settings.. Select Set up wireless network.. Select your wireless network from the list of available networks.. |