An account recovery contact can help make sure that you always have access to your account, even if you forgot your Apple ID password or device passcode. Learn how to set up a recovery contact on your iPhone, iPad, iPod touch, or Mac. Show
What is a recovery contact?An account recovery contact is someone who can verify your identity and help you regain access to your account and all of your data if you ever get locked out. Setting up a recovery contact isn’t required, but it can make regaining access to your account and data easier. Who should be your recovery contact?Your recovery contact should be a person that you know and trust, like a family member or a close friend. You can choose one of your contacts, or if you're in a Family Sharing group, the members of the group will be recommended. You can select up to five recovery contacts for your account. To protect your privacy, Apple doesn't know who your recovery contacts are, so it’s important for you to remember them. What does your recovery contact need?Your contacts will need an iOS device with iOS 15 or iPadOS 15 or later, or Mac with macOS Monterey or later, and must meet the minimum requirements. Your recovery contacts won't have any access to your account, only the ability to give you a code if you need one. Requirements for setting up a recovery contact
How to set up an account recovery contactLearn how to set up an account recovery contact on your iPhone, iPad, or iPod touch with iOS 15 or iPadOS 15 or later, or on your Mac with macOS Monterey or later. On your iPhone, iPad, or iPod touch with iOS 15 or iPadOS 15 or later
If your friend or family member declines or removes themself as your recovery contact, you see a notification and need to select a new account recovery contact. On your Mac with macOS Monterey or later
If your friend or family member declines or removes themself as your recovery contact, you see a notification and need to select a new account recovery contact. How to get a recovery code from your recovery contactIf you forget your Apple ID password or get locked out of your account, just follow the steps on your device to share the onscreen instructions with your recovery contact in-person or on the phone. Your recovery contact then shares a six-digit code that you enter on your device. After your identity is confirmed, you can reset your Apple ID password. Published Date: November 18, 2021 |