Tcl roku tv not connecting to internet

To optimize the features of your TCL TV, it must be able to detect and connect to your WiFi connection. The same is true with your Roku TV. If you’re experiencing connectivity issues with your Smart TV or Roku TV connected to your WiFi network, our technical team has compiled several solutions to help you access your favorite streaming platform.

Reasons Why Your TCL TV Doesn't Connect to the Wi-Fi

Your TCL TV and the streaming unit should automatically connect to the WiFi. The common issues why you’re having issues would be:

• The device or TV needs restarting.
• There's no internet connection or signal from your wireless network.
• You are too far from the modem or router.
• Your signal strength is below the optimum level.
• You need a cable to link it to your router.

Troubleshooting Your Roku TV’s Connection Problems

Once turned on, your Roku TV should be able to scan networks available for pairing.

If your unit is not automatically connecting to your local network, it does not mean the unit is defective. Common issues why your TCL Roku TV is not connecting to the Wi-Fi are:

• Your wireless connection is undergoing maintenance.
• You have available networks, but none of them have a solid internet signal.
• The ethernet cable is damaged or disconnected.
• Your router is not working.
• The internet speed or signal strength is weak.

We’ve listed below some steps to help you solve the issue that Smart TVs often encounter.

Fix #1: Conduct Power Cycle or System Restart on Your Roku TV

If you can’t get your Roku TV to connect or it keeps on getting disconnected, this solution will help refresh your Roku TV. This is effective, especially if it has been on for too long. Follow the reset procedures below:

1. Get your remote control and open the main screen by pressing the Home Button.
2. Select Settings.
3. Browse the options under this tab and select System.
4. Scroll through the options until you find Power.
5. Hover over Power and hit the right arrow button to direct you to System Restart.
6. Click on the button to turn it off. Remove the power source from the socket.
7. Wait for a couple of minutes and plug the power cord back in.

Once the streaming device reboots, try opening a webpage and see if it works.

Fix #2: Restore to Default

If it still doesn’t work, follow the same steps above until you reach “System”.

1. In System, locate Advanced System Settings.
2. Choose Factory Reset.
3. Click on Factory Reset Everything and enter the code listed on the screen to proceed.

Doing these steps will remove any bugs or glitches that prevent your device from establishing secure connectivity.

Fix #3: Check Wireless Connectivity

If you still have problems connecting the unit to the Wi-Fi, the problem may be with your Wifi Network.

Try Restarting Your Router

1. Turn off the WiFi router and remove the power cable from the socket. Wait for 2 minutes and plug it back in again.
2. Restarting your modem or router would enable it to create a new connection from the ISP.

Reset Connection to Your WiFi

1. Go to Home.
2. Click on Settings.
3. Choose System.
4. Look for Advanced or select Wireless Networks.
5. Select Network Connection Reset.
6. Select Reset.

Double Check Details

Once you can reset your internet, try re-entering your connection settings.

1. Check if it is the correct wireless network name. Use the up or down arrow button to scroll through the WiFi list.
2. If you have the right network, use the on-screen keyboard to re-enter the WiFi password (Note: It is case sensitive, so make sure you have the correct password)
3. If your other devices seem to connect to the same network, you might want to check if the MAC address filtering is turned on. This possibly prevents  your TCL TV from connecting to your home network. (You may find further instructions on your router’s manual).

4. These steps will refresh all connections to the WiFi.

Fix #4: Try a Wired Connection

If the options above still do not secure your device to a Wi-Fi network, you might want to consider an Ethernet cable [1] to connect your TCL TV to your modem.

1. Plug the cable to the Ethernet port located at the back of the TCL Roku TV.
2. Make sure that the Ethernet cable is connected to the router or modem.
3. Go to Settings and choose Network.
4. Select wired or Ethernet.
5. Try opening a webpage.

Conclusion

Our team hopes this guide on how to fix TCL Roku TV not connecting to WiFi helped you fix your connectivity issues. Typically, the problem lies either on the device (TCL Roku TV), on your internet, or both. You can try the steps above to troubleshoot a malfunctioning Roku TV.

Why is my Roku TCL TV not connecting to the internet?