Aetna health and life insurance company provider phone number

Get Ready To Upgrade

To get started using the ConnectCenter portal for checking eligibility or claim status      To access the old portal, please enter your Username and Password.      To get payment information about claims paid after June 23rd 2021, use the new Provider Payment Portal portal:

About ConnectCenter


o   Your new account will be free, just as your current account is free.
o You will be able to check eligibility using either the old or new portal during a transition period of at least one month.
o After the transition period, you will be required to use the new portal for eligibility and claim status inquiries
o If you have already setup your new account, login here:

Included Plans:

  •  
  • Aetna Life Insurance Company
  • Aetna Health and Life Insurance Company
  • Aetna Health Insurance Company
  • Allianz Life Insurance Company of New York
  • American Continental Insurance Company
  • American General Life Insurance Company
  • Combined Insurance Company of America
  • Continental Life Insurance Company of Brentwood, Tennessee
  • Coventry Health and Life Insurance Company
  • First Health Life & Health Insurance Company
  • Genworth Life and Annuity Insurance Company
  • Genworth Life Insurance Company
  • SilverScript Insurance Company
       part of the CVS Health® family of companies and Aetna affiliate
  • Union Fidelity Life Insurance Company
  • Virginia Surety Company, Inc.
  • Washington National Insurance Company

Need Help?


o    Connect Center Customer Support:
Call (800) 527-8133 for questions about:
Eligibility (option 4) Eligibility benefit requests only provide member active/inactive status. It is not necessary to call for eligibility verification. Medicare supplemental is secondary to Medicare and will pay on all CMS and Medicare approved procedures. -  Claim Status (option 2) ConnectCenter can not provide status on claims until the claims have been delivered to Aetna SSI. For claims that are still being processed by Medicare, claim status will not be available. -  Sign-Up (option 1) o Provider Payment Portal Customer Support
Call (888) 686-3260 for questions about: -  RemitsExplanation of Payment

Life Insurance for Members

Future financial security for your loved ones. Resources for you today.

Coverage is available through employer-provided plans only. Not available for individual sale.

No one can replace you. But life insurance coverage can give your family the security they need when you're gone. It can help pay for:

  • Funeral costs
  • Daily expenses
  • College tuition

Our plans also offer features that can help you today.

Your employer may offer Aetna life insurance plans. This is called group term insurance or group coverage. These plans provide coverage for you, your spouse or partner and your dependent children.

Coverage for members

If you die or have a serious injury, our life and accidental death and personal loss coverages pay cash to your loved ones.

Coverage for loved ones

What if your spouse or partner or child dies or is badly injured? This can mean financial hardship for you and your family.These plans can help. 

More than just a quick claim payout

Even while you are living, our life insurance plans are looking out for you. For example:

  • If you become terminally ill or suffer from a sever medical condition, you can ask for us to pay a portion of your death benefit in advance. This is called an Accelerated Death Benefit
  • If you become permanently and totally disabled, your coverage may be extended. And your premium payments will be waived.
  • If you leave your employer or if your coverage is reduced, you can keep  your life insurance coverage by converting the lost coverage to an individual whole life policy.
  • Your plan may offer what we call a portability feature. This lets you take your coverage with you if you leave the company or you retire.

 We make it easy to file a life insurance claim

In most states, your beneficiary- the person you choose to receive the cash payment after your death- can call us to file a claim. Or call us to find out the status of a claim at 1-800-523-5065, Monday through Friday,  8 a.m. to 7 p.m. ET.

Your beneficiaries may also ask your employer to file the claim for them.

We will need:

  • A certified copy of your death certificate
  • Eligibility information and signed beneficiary records from your employer.
  • Police or fire reports from the investigating agency if your death is caused by an accident.
  • Claim form(s)

We usually pay life claims within 10 to 15 business days. Claims when there is an accident can take longer.

Who bought Aetna Life Insurance company?

Aetna
Type
Subsidiary
Parent
CVS Health (2018–present)
Subsidiaries
Coventry Health Care Healthagen Active Health Management Aetna International First Health PPO Network Unite Health Care Ministries
Website
www.aetna.com
Footnotes / references
Aetna - Wikipediaen.wikipedia.org › wiki › Aetnanull

How do I file a life insurance claim with Aetna?

You can call our Customer Service Center toll-free at 1-866-292-3374. We're happy to help you.

Is Aetna called American Continental insurance?

Following in the same tradition of CLI, American Continental Insurance Company (ACI) was established in 2005. CLI and ACI became members of the Aetna family of companies in 2011, further enhancing their strength and stability in the senior insurance market.

Does Aetna have whole life insurance?

Aetna final expense whole life insurance is available in three different benefit plans: Preferred level benefit – Level death benefit – Best rates. Standard level benefit – Level death benefit – Average rates. Modified benefit – 2 years graded death benefit – Higher rates.