If you send a digital gift card that doesn't arrive, you can resend it to the recipient. If you sent the digital gift card to an email address, ask the recipient to ensure that their email provider isn't filtering the email into a "junk" or "spam" folder. To resend a digital gift
card: Note: Frequently Asked Questions Where can I view the balance that I reload to my account? Are there any maintenance fees for the funds I reload to my Amazon Gift Card Balance? Does the balance I reload expire? What can I use my balance to shop for? When will the Auto-Reloads happen after set-up? Can I change my auto-reload setting? Can I refund the balance that I reload to my account? Here are some common issues with redeeming gift cards, and how to resolve them. If you see an error message that the gift card or gift voucher has already been redeemed, it's likely that the claim code has already been applied to your account, or to another account. After you enter the claim code on our site, we'll keep the balance in your account for use on future purchases so that you don't need to enter the claim code again. To check whether the funds are already in your account, check Your Gift Card Balance. Your Gift Card was Applied to the Wrong AccountWhen you enter a gift card claim code, we'll add it to the account you used to log in. When redeeming a gift card, ensure that you're logged into the correct account. You can't transfer Amazon.com Gift Card balances to another account or another Amazon website such as Amazon.com.br once the claim code has been redeemed. Visit About Amazon Gift Card Restrictions and Prohibited Activities for more information. The Claim Code is UnreadableIf the claim code on your Amazon.com Gift Card is unreadable, contact us. You need to provide us with the following information:
Note: If there’s problem with a gift card bought at authorized store and you need a replacement, please contact the store for assistance and provide the receipt of your purchase. Other Redemption issuesIf you're having problems to redeem your gift card, visit Redeem a Gift Card. Also, check the Amazon Gift Card Terms and Conditions to make sure your that your order meets the rules and restrictions for paying with a gift card. Amazon.com Gift Cards can only be used on Amazon.com. If the gift card is from a retailer other than Amazon.com, contact that retailer for assistance. Can I check an Amazon gift card balance without redeeming?How to check a physical gift card's balance without redeeming. If you are unsure about the amount on a physical gift card, you can check the gift card balance without redeeming it. Unfortunately, you'll need to contact Amazon customer support to do so.
How do I check my remaining gift card balance on Amazon?Your Gift Card balance will automatically apply to eligible orders during the checkout. If you prefer to save your Gift Card balance for another occasion, you can deselect it as a payment method at checkout.
How can I check if a gift card still has money on it?Start by looking at the back of your gift card. Typically, you'll find a toll-free number you can call to discover your balance. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code.
How do I check balance on an Amazon gift card phone number?Phone: You can also check your balance by calling customer service at (866) 634-8379. Mobile app: Another way to check your balance is through the Amazon.com Store Card app for iOS and Android.
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